Field Service Engineer – Life Science Solutions

🔥 35 minutes ago

🇩🇪 Germany – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Thermo Fisher Scientific

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1956

🏥 Healthcare

📦 Logistics

🏭 Manufacturing

Healthcare • Logistics • Manufacturing

Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.

📋 Description

• Install, technically train customers on, maintain, repair, verify, and qualify (IQ/OQ/PQ) laboratory instruments for genetic analysis in customer laboratories • Perform and accurately document quality assurance activities (IQ/OQ, OQ/PQ, CSV, etc.) in accordance with internal and regulatory requirements • Support customers on site and remotely through telephone support, troubleshooting, diagnostics, and user training • Plan, coordinate, and prioritize your own work activities • Work closely with internal teams, external partners, and customers • Prepare timely and detailed service, installation, and expense reports • Identify recurring technical issues and opportunities for improvement • Contribute suggestions for the continuous improvement of the customer experience and system performance • Primarily support customers in the Rhine-Main and Heidelberg regions, with occasional assignments in other regions of Germany and elsewhere in Europe

🎯 Requirements

• Completed technical or scientific vocational training, preferably in electrical engineering or medical technology, or an equivalent qualification • State-certified technician or engineering degree preferred • Ideally, experience in a relevant service role involving life science or medical devices • Demonstrated ability to work independently and as part of a team • Excellent organizational and analytical skills • Positive, customer-focused attitude and strong communication skills in German, along with good English skills • Proficiency with digital tools, service software, mobile applications, and modern technologies • Enthusiasm for using digital and AI-powered solutions • High willingness to travel (up to 75–100%) • Willingness to work from a home office • Valid Class B driver's license

🏖️ Benefits

• Fully remote work arrangement • Home office work • Equal opportunity employer • Support for minorities • Fixed-term employment through the end of 2027