Senior Client Partner / Account Manager – Digital Products

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September 16

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Virtual Identity

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B2B • SaaS • Artificial Intelligence

Virtual Identity is a digital agency that focuses on helping companies transform and excel in the digital realm. They specialize in creating engaging content, designing user experiences, and implementing advanced technologies such as AI to optimize business practices. Through a human-centered approach to business growth, Virtual Identity collaborates closely with clients from various sectors including healthcare, consumer goods, and mobility, to enhance their digital presence and performance. With expertise in software engineering, data analytics, UX design, and digital communication, the company offers comprehensive solutions that address the specific needs and goals of their diverse clientele.

51 - 200 employees

Founded 1998

🤝 B2B

☁️ SaaS

🤖 Artificial Intelligence

📋 Description

• Serve as primary point of contact for clients and strike the right tone in every situation • Nurture client relationships with passion, curiosity, openness, and creativity • Consult clients on identifying and utilizing opportunities along their digital customer journey • Responsible for continuous expansion of business relationships with several clients • Prepare proposals and, together with Client Partner Team colleagues, be accountable for the agency's annual purchase order volume • Act as partner and advisor to successfully tackle clients' digital challenges through joint projects

🎯 Requirements

• Strong client orientation • 3-5 years professional experience in client service management, account management, or consulting (in a corporation or on the agency side) • Successfully completed university degree (in engineering, economics, or similar) or comparable qualification • Enjoy working strategically and passion for digital topics • Interest in people; able to connect easily and listen with curiosity • Proficient English skills • Very good German language skills (written and spoken)