CRM Specialist

Job not on LinkedIn

🔥 2 hours ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 25%

infoinfo
Apply Now
Find Similar Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Logo of VirtualStaff365

VirtualStaff365

51 - 200 employees

Founded 2009

🤝 B2B

☁️ SaaS

👥 HR Tech

B2B • SaaS • HR Tech

VirtualStaff365 is a Melbourne-based company specializing in virtual staff outsourcing solutions. They help Australian businesses save time and reduce staffing costs by providing professional and cost-effective offshore staffing solutions from the Philippines and South Africa. VirtualStaff365 offers a wide range of virtual assistant services, including customer service, data entry, graphic design, web and software development, and more. Their solutions enable businesses to increase operational efficiency and scale quickly while offering a no-risk guarantee.

📋 Description

• Own the day-to-day execution of CRM programs across eDM campaigns, SMS, automated flows, and segmentation • Build, optimise, and manage high-volume CRM delivery calendars across multiple client accounts • Perform rigorous quality assurance and testing to ensure campaign accuracy and brand alignment • Contribute to CRM strategy across lifecycle marketing, retention, audience segmentation logic, and program design • Establish and execute testing roadmaps to drive continuous account optimisation • Run reporting and performance analysis to translate data into actionable strategic recommendations for clients • Manage deliverability, list health, suppression lists, and platform data hygiene • Collaborate with account managers, copywriters, and designers to brief and assemble assets to specification • Proactively audit accounts to identify missing opportunities and build complete marketing programs

🎯 Requirements

• Minimum of 3 years of experience in CRM, lifecycle, or retention marketing • Deep working knowledge of ESP platforms including Klaviyo, Dotdigital, and HubSpot • Strong understanding of email marketing best practices, QA processes, and campaign deployment • Proven ability to build end-to-end programs strategically rather than executing simple tasks • High attention to detail with proactive problem-solving capabilities • Excellent organisational skills to manage multiple project deadlines concurrently • Experience working within a digital marketing agency environment • Practical experience using Figma

🏖️ Benefits

• Permanent work-from-home set-up • Dayshift (Australian Eastern Standard Time business hours) • Full-time job • HMO (STAFF only) • Annual leave • 13-month pay • With Government mandated benefits

Apply Now

Similar Jobs

🕒 3 days ago

PLACE

201 - 500

💼 Consulting

🏥 Healthcare

🛡️ Insurance

Partner Success Manager growing partner adoption, retention, and expansion for Connect, PLACE's home-services platform. Owning onboarding, enablement, reporting, and cross-functional partner success.

🕒 3 days ago

Yokly

51 - 200

💼 Consulting

📣 Marketing

📦 Logistics

Client Experience Specialist auditing Yokly's client-facing teams and reporting directly to the CEO. Owning client check-ins, onboarding, loyalty programs, and end-to-end experience for Yokly clients.

🕒 4 days ago

JVM Lending

51 - 200

💸 Finance

💳 Fintech

🏠 Real Estate

Data and CRM Specialist maintaining accurate mortgage records across Excel and CRM platforms for U.S.-based JVM Lending. Automating workflows, reporting, and data-quality processes remotely from the Philippines.

🕒 5 days ago

Wiley

5001 - 10000

📚 Education

🔬 Science

Enterprise Customer Success Manager driving Wiley customer retention, adoption, and growth across Asia. Managing onboarding, renewals, account health, and expansion opportunities for institutional customers.

🕒 5 days ago

Sleek

51 - 200

💼 Consulting

⚖️ Legal

📦 Logistics

Customer Success Manager driving renewals, upsells, and churn saves for Sleek’s AI-powered back-office platform. Managing Hong Kong client relationships remotely from the Philippines.