CRM Specialist

Job not on LinkedIn

🕒 September 15

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 32%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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VirtualStaff365

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51 - 200 employees

Founded 2009

🤝 B2B

☁️ SaaS

👥 HR Tech

B2B • SaaS • HR Tech

VirtualStaff365 is a Melbourne-based company specializing in virtual staff outsourcing solutions. They help Australian businesses save time and reduce staffing costs by providing professional and cost-effective offshore staffing solutions from the Philippines and South Africa. VirtualStaff365 offers a wide range of virtual assistant services, including customer service, data entry, graphic design, web and software development, and more. Their solutions enable businesses to increase operational efficiency and scale quickly while offering a no-risk guarantee.

📋 Description

• Own the day-to-day execution of CRM programs across eDM campaigns, SMS, automated flows, and segmentation • Build, optimise, and manage high-volume CRM delivery calendars across multiple client accounts • Perform rigorous quality assurance and testing to ensure campaign accuracy and brand alignment • Contribute to CRM strategy across lifecycle marketing, retention, audience segmentation logic, and program design • Establish and execute testing roadmaps to drive continuous account optimisation • Run reporting and performance analysis to translate data into actionable strategic recommendations for clients • Manage deliverability, list health, suppression lists, and platform data hygiene • Collaborate with account managers, copywriters, and designers to brief and assemble assets to specification • Proactively audit accounts to identify missing opportunities and build complete marketing programs

🎯 Requirements

• Minimum of 3 years of experience in CRM, lifecycle, or retention marketing • Deep working knowledge of ESP platforms including Klaviyo, Dotdigital, and HubSpot • Strong understanding of email marketing best practices, QA processes, and campaign deployment • Proven ability to build end-to-end programs strategically rather than executing simple tasks • High attention to detail with proactive problem-solving capabilities • Excellent organisational skills to manage multiple project deadlines concurrently • Experience working within a digital marketing agency environment • Practical experience using Figma

🏖️ Benefits

• Permanent work-from-home set-up • Dayshift (Australian Eastern Standard Time business hours) • Full-time job • HMO (STAFF only) • Annual leave • 13-month pay • With Government mandated benefits

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