Administrative Assistant

🕒 August 25

🇿🇦 South Africa – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Administrative Assistant

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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VirtuHire

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2019

🎯 Recruiter

👥 HR Tech

☁️ SaaS

Recruitment • HR Tech • SaaS

VirtuHire is a remote recruiting and employer-of-record service focused on connecting businesses with vetted South African talent. The company rigorously vets candidates and provides a curated shortlist, interview scheduling, onboarding, payroll, compliance, and full employee management. It offers a no-fee recruitment process, advertises cost savings versus local hires, and emphasizes English proficiency, university-educated candidates, and industry experience. Metrics provided include clients served, hires made, and a high retention rate. VirtuHire positions itself as a partner handling hiring, EOR services, and HR administration to let clients focus on growth.

📋 Description

• Answer and return company phone calls • Monitor and respond to company emails • Communicate with homeowners, vendors, subcontractors, insurance companies, inspectors and municipalities • Maintain accurate customer and project records • Manage CRM tasks and projects; keep notes, statuses, documents and follow-up tasks current • Identify stalled projects or tasks and take appropriate action • Contact and follow up with new leads; assist with inspection and appointment scheduling • Apply for roofing and construction permits across approximately 20 Colorado municipalities • Research municipality-specific permitting requirements and track applications through approval • Schedule and coordinate required inspections and ladder sets • Assist with insurance supplements and track them through completion • Prepare down-payment and final invoices; monitor accounts receivable and follow up on unpaid balances • Prepare Certificates of Completion and process 5-Year Hail & Wind and manufacturer warranties • Maintain complete customer files and consistent CRM/Google Drive records • Improve CRM workflows, templates, project stages, forms, automations, SOPs and checklists • Maintain subcontractor, HR, vendor and compliance documentation, including W-9s, insurance certificates, agreements, licences and registrations • Assist with Google Business Profiles, project photographs, videos and marketing assets when core administration is under control

🎯 Requirements

• Previous experience in an administrative, operations, customer service, coordination or similar role • Excellent spoken and written English • Strong telephone and customer communication skills • Confidence making outbound calls • Strong computer literacy • Excellent organisational and time-management skills • Exceptional attention to detail • Ability to work independently and take ownership • Ability to manage multiple tasks, projects and deadlines • Strong problem-solving skills • Ability to identify inefficiencies and suggest improvements • Experience working with CRM systems is advantageous • Strong Google Workspace/Google Drive skills • Ability and willingness to work US Mountain Time hours • Experience in roofing or construction administration, insurance administration or claims, permitting, accounts receivable or collections, CRM administration, project coordination, compliance administration, process improvement, SOP development, working with US-based companies, or working US hours would be beneficial