Executive Assistant – CEO

🔥 0 minutes ago

🇿🇦 South Africa – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👨‍💼 Executive Assistant

👻 Ghost score 22%

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Logo of VirtuHire

VirtuHire

11 - 50 employees

Founded 2019

🎯 Recruiter

👥 HR Tech

☁️ SaaS

Recruitment • HR Tech • SaaS

VirtuHire is a remote recruiting and employer-of-record service focused on connecting businesses with vetted South African talent. The company rigorously vets candidates and provides a curated shortlist, interview scheduling, onboarding, payroll, compliance, and full employee management. It offers a no-fee recruitment process, advertises cost savings versus local hires, and emphasizes English proficiency, university-educated candidates, and industry experience. Metrics provided include clients served, hires made, and a high retention rate. VirtuHire positions itself as a partner handling hiring, EOR services, and HR administration to let clients focus on growth.

📋 Description

• Manage the CEO's inbox, calendar, appointments and daily scheduling • Draft professional emails and client communications • Coordinate meetings with clients, prospects, partners and internal stakeholders • Arrange travel, accommodation and business appointments • Handle personal administration, expense tracking and ad hoc requests • Conduct research and prepare reports, presentations and meeting summaries • Anticipate the CEO's needs and proactively manage priorities • Manage bill payments, vendor payments, invoicing and payroll administration • Track expenses, invoices and financial records • Coordinate administrative processes and operational workflows • Improve administrative efficiency and systems • Prepare client follow-up emails and coordinate ongoing client communication • Respond to client requests and ensure timely follow-ups • Assist with customer onboarding and implementation • Track client deliverables, action items and outstanding tasks • Support account management activities • Coordinate projects, deadlines and internal team activities • Monitor tasks and ensure deliverables are completed • Maintain organised workflows and project documentation • Support quality assurance reviews of software, data and internal processes • Identify operational challenges and recommend solutions • Use Google Workspace, Microsoft Excel and HubSpot CRM • Leverage Claude, ChatGPT and automation platforms to improve productivity • Prepare client correspondence using AI-assisted meeting notes and summaries • Transition into broader Account Management and Customer Success responsibilities, including client relationships, onboarding, implementation, deliverables, satisfaction and retention

🎯 Requirements

• 5–10 years of relevant experience in executive assistance, business administration, operations or similar roles preferred • Previous experience supporting a US-based startup CEO or Founder remotely is essential • Exceptional written and verbal English communication skills • Demonstrated experience drafting professional client-facing emails and business correspondence • Hands-on experience with invoicing, vendor payments, bill payments and payroll administration • Strong proficiency in Google Workspace or Microsoft 365, particularly Excel, calendars and document management • Excellent organisational, multitasking and time-management skills • Ability to work independently with minimal supervision • Strong attention to detail and commitment to accuracy • Experience managing confidential business and financial information • Comfortable working US Pacific Time hours on a permanent basis • Must be available for full-time, exclusive employment, without conflicting employment commitments • Experience within a SaaS, technology or startup environment advantageous • Customer success, client onboarding or account management experience advantageous • HubSpot CRM experience advantageous • Familiarity with AI tools, workflow automation and productivity platforms advantageous • Experience coordinating projects and customer implementations advantageous • Exposure to sales support, lead management, prospecting or business development advantageous • Experience supporting high-value enterprise clients advantageous • Shortlisted candidates may be required to provide an updated CV, video introduction and written client-facing email assessment

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