VirtuHire
11 - 50 employees
Founded 2019
🎯 Recruiter
👥 HR Tech
☁️ SaaS
Recruitment • HR Tech • SaaS
VirtuHire is a remote recruiting and employer-of-record service focused on connecting businesses with vetted South African talent. The company rigorously vets candidates and provides a curated shortlist, interview scheduling, onboarding, payroll, compliance, and full employee management. It offers a no-fee recruitment process, advertises cost savings versus local hires, and emphasizes English proficiency, university-educated candidates, and industry experience. Metrics provided include clients served, hires made, and a high retention rate. VirtuHire positions itself as a partner handling hiring, EOR services, and HR administration to let clients focus on growth.
Outbound Customer Service Representative
🔥 15 minutes ago
🇿🇦 South Africa – Remote
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
👻 Ghost score 22%
Where this job comes from
Posted on VirtuHire's careers page, not through a job board
First seen by Remote Rocketship 15 minutes ago
VirtuHire
11 - 50 employees
Founded 2019
🎯 Recruiter
👥 HR Tech
☁️ SaaS
Recruitment • HR Tech • SaaS
VirtuHire is a remote recruiting and employer-of-record service focused on connecting businesses with vetted South African talent. The company rigorously vets candidates and provides a curated shortlist, interview scheduling, onboarding, payroll, compliance, and full employee management. It offers a no-fee recruitment process, advertises cost savings versus local hires, and emphasizes English proficiency, university-educated candidates, and industry experience. Metrics provided include clients served, hires made, and a high retention rate. VirtuHire positions itself as a partner handling hiring, EOR services, and HR administration to let clients focus on growth.
📋 Description
• Make high-volume outbound calls to existing customers. • Follow up with customers to encourage repeat business and reactivate inactive accounts. • Generate bookings for maintenance visits and service calls. • Identify potential HVAC replacement opportunities. • Maintain consistent daily calling activity and customer engagement. • Record customer interactions and outcomes accurately in the CRM.
🎯 Requirements
• Minimum 1 year of high-volume outbound calling experience on US-facing campaigns. • Experience in customer care, customer retention or appointment setting. • Resilient and consistent, with the ability to manage a full day of outbound calling. • Clear spoken English and a friendly, natural telephone manner. • Reliable employment history and consistent tenure. • ServiceTitan or other home services CRM experience is advantageous. • Experience with maintenance or membership plan campaigns is a plus. • Ability to work US hours.
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