Care Coordinator

🔥 2 hours ago

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Visana Health

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2019

🏥 Healthcare

👥 B2C

🔥 Funding within the last year

💰 $24M Series A - Visana Health on 2025-08

Healthcare • B2C

Visana Health is a virtual women's health clinic that delivers telemedicine-first care for people across life stages. The company offers virtual consultations with clinicians, care teams (doctors, clinicians, coaches, and advocates), individualized care plans, medication and supplement management, lab ordering and coordination of in-person services when needed, and ongoing lifestyle coaching. Visana focuses on menopause and perimenopause, gynecological, sexual and reproductive health (including endometriosis, fibroids, painful periods, UTIs), hormone and metabolic conditions (PMOS/PCOS, thyroid, postpartum care), and preventive/well-woman services. It operates an online patient portal for scheduling and management and accepts major commercial insurance in all 50 states but currently does not accept Medicare or Medicaid.

📋 Description

• Coordinate health care services to meet every patient's individual needs • Initiate proactive patient outreach to support lab/imaging/referral tracking • Perform administrative tasks such as scheduling appointments and updating electronic health records • Demonstrate empathy and professionalism via all communication methods • Provide real-time clinical support to solve challenges in remote services • Adhere to HIPAA rules and regulations ensuring patient safety and privacy

🎯 Requirements

• 2-3 years of healthcare customer service experience with hybrid practice models • Medical Assistant certification required • Prior experience utilizing the CoverMyMeds system required • Demonstrated excellence navigating and using an EMR • Must be willing to work nights or weekends including east/west coast time zones • Highly organized, detail-oriented, self-starter • Ability to work Tuesday through Saturday 7:00am - 4:00 pm Pacific Standard Time or 10:00am - 7:00pm Eastern Standard Time

🏖️ Benefits

• Comprehensive medical, dental, and vision insurance • HSA & FSA options • 401(k) • Unlimited PTO • Benefit perks like Wellhub and Talkspace