Client Success Manager

Job not on LinkedIn

November 13

🌲 North Carolina – Remote

Although this job is listed in North Carolina, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

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VisionPoint Marketing

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Education • Enterprise • Media

VisionPoint Marketing is a marketing services company focused on providing enrollment marketing, brand, and CRM solutions for higher education institutions. The company helps universities, community colleges, graduate, and online programs with strategies to increase enrollment, improve brand perception, and reach new target audiences. Their services include CRM consultation, media, SEO, and creative solutions, aimed at helping educational institutions achieve their primary and pressing goals. VisionPoint Marketing is recognized by Google and Slate as premier and preferred partners, demonstrating their influence and capability in the marketing sector.

51 - 200 employees

📚 Education

🏢 Enterprise

📱 Media

📋 Description

• Accountable for the entire project lifecycle, from initiation and financial planning to execution, monitoring, controlling, and successful closure • Focus on maximizing client satisfaction and achieving measurable business and project goals • Collaborate closely with Enrollment Marketing Consultants, strategy, creative, analytics, web, and media teams • Orchestrate positive and impactful project execution, ensuring projects are delivered on time, within scope, and within budget • Take ownership of day-to-day client communication and comprehensive project management • Track and manage key performance indicators (KPIs), providing insights into project health and financial performance • Cultivate strong internal and external relationships, empowering the VisionPoint team for success • Ensure delivery of excellent work that drives goal-beating results and demonstrable financial value

🎯 Requirements

• Bachelor's degree in Marketing, Business or relevant field or equivalent experience • 3+ years of project management and/or agency experience • Experience managing the full life cycle of marketing and advertising projects and tracking KPIs such as margin and pace • Experience managing client relationships and acting as the main point of contact • Experience working with project management software(s) • Ability to collaborate efficiently and effectively with a variety of cross-functional teams • Ability to articulate your ideas clearly, both verbally and in written form • Identify opportunities for efficiencies and improved ways of working • Interest in digital marketing with a love of good creative and results • Strong focus on client satisfaction and relationship management • Demonstrated ability to drive project success while aligning with client business goals.

🏖️ Benefits

• options for health, dental, vision • matching 401k • paid time off