Trainer, Formador Corporativo Bilingüe

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Viva Solutions

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2007

🔒 Cybersecurity

🏢 Enterprise

🤝 B2B

Cybersecurity • Enterprise • B2B

Viva Solutions is a Panama-based IT services firm specializing in cybersecurity and enterprise infrastructure. They provide managed security services (MDR), cloud security posture management (CSPM), patch management, security architecture design for hybrid environments, next-generation firewalls, Secure SD-WAN, Zero Trust access, and high-availability storage and connectivity solutions, along with implementation and ongoing support for cloud environments like Azure. Viva Solutions primarily serves business and institutional clients with B2B managed security, infrastructure, and IT support offerings.

📋 Description

• Lead and facilitate training sessions for new and existing Legal Assistants, Intake and Operations staff to ensure high-quality support for our California legal teams. • Assist the Development Manager in developing and updating training manuals, interactive presentations, and instructional resources. • Execute the initial onboarding phase for LATAM-based employees, ensuring a smooth transition into company culture and technical workflows. • Help evaluate trainee progress through assessments and feedback loops, identifying areas where additional coaching is needed. • Coordinate with the operations and learning and development team to align training materials with real-time needs in processes. • Manage training calendars, attendance logs, and internal communications for the training department.

🎯 Requirements

• Bachelor's degree in Psychology, Human Resources, Education, or related field. • 1–2 years of experience in training, teaching, remote education, or related. • Full bilingual proficiency (English/Spanish). • Excellent presentation and communication skills, with the ability to engage diverse audiences and to simplify complex legal concepts. • Proficiency in MS Office Suite and training software/tools.

🏖️ Benefits

• 100% remote position. • Law benefits • Opportunity for professional growth and career development. • Collaborative and supportive work environment. • US holiday calendar, vacation days and sick days • Mon – Fri Schedule, 8hrs a day, weekends off • Excellent work environment • Growth opportunities