Customer Service Support Agent

Job not on LinkedIn

🕒 August 10, 2025

🤠 Texas – Remote

🤠 Texas – Remote

💵 $20k - $35k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Vocalink Connections LLC

WebsiteLinkedInAll Job Openings

2 - 10 employees

🎯 Recruiter

🏪 Marketplace

Recruitment • Marketplace

Vocalink Connections LLC is a company that recruits and connects individuals (agents) with clients, emphasizing flexible, remote-friendly work arrangements for people juggling personal responsibilities. Their site references an “Agent Portal” and “The Clients,” and the messaging focuses on creating opportunities for people managing health challenges, raising families, living in areas with limited job options, or otherwise needing flexible schedules. Vocalink presents itself as a platform-oriented service that helps people find work-life balance and regain control of their professional journeys.

📋 Description

• Handle inbound customer service calls, chat, and/or emails inquiries • Assist customers with questions, troubleshooting, and account information • Provide excellent service and maintain a calm, friendly tone • Follow client-provided scripts and guidelines • Work your assigned schedule and meet basic service expectations

🎯 Requirements

• A positive, professional attitude and clear communication skills • Commitment to reliability and self-management • Ability to work independently without direct supervision • A computer or laptop (Mac/PC) that meets platform requirements • Headset and & high-speed internet service • Must be 18 + and eligible to work as an independent contractor in the U.S. • High-school diploma or equivalent • Basic computer and typing proficiency • Ability to remain calm, patient, and professional when assisting customers • A quiet home workspace free from noise or interruptions

🏖️ Benefits

• The freedom to choose when you work and how much you work • Work-from-home flexibility - no commute! • Opportunities to serve well-known brands • Full certification guidance provided • Support from our internal Success Team • Ability to increase earnings based on performance and client selection