Vodafone
10,000+ employees
Founded 1982
📡 Telecommunications
👥 B2C
🤝 B2B
💰 Post-IPO Equity on 2022-09
Telecommunications • B2C • B2B
Vodafone is a leading global telecommunications company that provides mobile, fixed-line, broadband and digital services to consumers, businesses and operators across multiple regions, serving around 300 million customers. It focuses on connectivity and network infrastructure (including 5G), Internet of Things (IoT), digital and enterprise solutions, and emphasizes secure, sustainable and inclusive use of technology. Vodafone operates large-scale carrier networks and consumer services while promoting social impact and employee development through global career and apprenticeship programs.
Dedicated Customer Service Advisor
Job not on LinkedIn
🔥 8 minutes ago
🇬🇧 United Kingdom – Remote
💵 £27.7k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🇬🇧 UK Skilled Worker Visa Sponsor
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Vodafone
10,000+ employees
Founded 1982
📡 Telecommunications
👥 B2C
🤝 B2B
💰 Post-IPO Equity on 2022-09
Telecommunications • B2C • B2B
Vodafone is a leading global telecommunications company that provides mobile, fixed-line, broadband and digital services to consumers, businesses and operators across multiple regions, serving around 300 million customers. It focuses on connectivity and network infrastructure (including 5G), Internet of Things (IoT), digital and enterprise solutions, and emphasizes secure, sustainable and inclusive use of technology. Vodafone operates large-scale carrier networks and consumer services while promoting social impact and employee development through global career and apprenticeship programs.
📋 Description
• acts as a dedicated customer champion • build strong relationships with customers • take ownership of customer queries • resolve issues and deliver a positive customer experience • support Account Managers and Service Managers • contribute to delivering world-class customer service • identify opportunities to enhance the customer experience
🎯 Requirements
• excellent communication skills • strong literacy and numerical skills • customer service experience, ideally within the telecommunications industry • experience managing client relationships or supporting business customers (desirable) • passion for continuous improvement • experience using Crystal or similar customer management systems (not essential)
🏖️ Benefits
• up to 28 days off plus bank holidays • paid time for charity work
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