Store Manager – Vodafone Store

🕒 February 4

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Vodafone

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1982

📡 Telecommunications

👥 B2C

🤝 B2B

💰 Post-IPO Equity on 2022-09

Telecommunications • B2C • B2B

Vodafone is a leading global telecommunications company that provides mobile, fixed-line, broadband and digital services to consumers, businesses and operators across multiple regions, serving around 300 million customers. It focuses on connectivity and network infrastructure (including 5G), Internet of Things (IoT), digital and enterprise solutions, and emphasizes secure, sustainable and inclusive use of technology. Vodafone operates large-scale carrier networks and consumer services while promoting social impact and employee development through global career and apprenticeship programs.

📋 Description

• As Store Manager (own stores) (m/f/d), you are responsible for the disciplinary and professional leadership of the employees in your store. • You are responsible for coaching sales processes in the store and for passing on successful sales techniques to the team. • You are responsible for performance management and thus for achieving the store's targets. • You ensure proper operation and outward presentation of the store, ensuring compliance with legal requirements, Vodafone retail guidelines, and inventory and cash-handling policies. • You initiate measures to increase customer satisfaction within the given guidelines. • You analyze areas for improvement and proactively drive sustainable solutions. • You initiate measures to increase customer satisfaction and develop sales-promoting initiatives.

🎯 Requirements

• Completed commercial or business administration vocational training. • At least 4 years' professional experience in retail, telesales/telemarketing, or customer operations — or alternatively a completed degree and at least 2 years' professional experience. • Experience and aptitude for leading teams and employees. • Very good knowledge of telecommunications solutions. • Strong understanding of sales methodologies and techniques. • Fluent German language skills, spoken and written (C1 CEFR).

🏖️ Benefits

• Attractive compensation and pension benefits: As an employee covered by a collective agreement, you receive holiday and Christmas bonuses. We also offer a company pension plan. • Training and development: You choose which of our learning and training programs best support your individual development. • Work–life balance: We support health and mindfulness programs and provide assistance for employees who are caring for relatives. • Discounts and additional benefits: As an employee, you receive special offers on all our mobile, landline, internet, and TV products.