voize
11 - 50 employees
Founded 2020
🏥 Healthcare
💼 Consulting
📦 Logistics
💰 Pre Seed Round on 2022-05
Healthcare • Consulting • Logistics
voize is a company that provides a mobile application for voice-assisted nursing documentation. It uses artificial intelligence and speech recognition technology to enable nursing staff to document care activities simply by speaking into their smartphones, ensuring efficient and accurate records that integrate with existing documentation systems. voize is focused on improving the quality of care documentation, saving time for healthcare professionals, and offering seamless digital integration with strong data protection measures.
Founding Onboarding Manager, Customer Success Manager
Job not on LinkedIn
🔥 2 minutes ago
🗣️🇫🇷 French Required
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voize
11 - 50 employees
Founded 2020
🏥 Healthcare
💼 Consulting
📦 Logistics
💰 Pre Seed Round on 2022-05
Healthcare • Consulting • Logistics
voize is a company that provides a mobile application for voice-assisted nursing documentation. It uses artificial intelligence and speech recognition technology to enable nursing staff to document care activities simply by speaking into their smartphones, ensuring efficient and accurate records that integrate with existing documentation systems. voize is focused on improving the quality of care documentation, saving time for healthcare professionals, and offering seamless digital integration with strong data protection measures.
📋 Description
• Own the end-to-end rollout and success of French customers, from onboarding through adoption and ongoing customer health • Deliver dynamic training: Facilitate engaging and motivating online and onsite sessions that help caregivers (power users & voize coaches) activate voize quickly • Drive adoption through clear processes, smart touchpoints, and proactive communication • Monitor customer health, usage, and ticket patterns to spot risks proactively — including onsite visits for low-adoption cases to re-engage users • Run virtual touchpoints, office hours, and scalable enablement formats • Create and optimize training materials: Continuously update and improve training content based on feedback and onboarding friction, adapting materials for the French market as needed • Collaborate with cross-functional teams: Work closely with Support, Product, and Customer Success teams to solve onboarding challenges and provide real-time feedback, including feedback specific to the French market
🎯 Requirements
• Proven experience training customers and/or leading customer rollouts, ideally in healthcare, caregiving, or another operationally complex environment • Strong communication and presentation skills, with the ability to engage, motivate, and guide users • Passion for technology adoption and empowering others to embrace change • Confidence working with data, dashboards, and signals to understand customer health and adoption • Curiosity about technical setups and workflows — no coding required • The ability to manage many customers without losing overview • A preference for clarity and structure over chaos • Empathy and calm in complex, human-centered environments • Fluent in French (C2), with good knowledge of English
🏖️ Benefits
• 30 vacation days plus your birthday off • Access to learning platforms such as Blinkist and Audible • Flexible working hours and a fully remote set-up based in France • Stock options
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