Solutions Engineer

🕒 March 28

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voize

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2020

⚕️ Healthcare Insurance

🤖 Artificial Intelligence

☁️ SaaS

💰 Pre Seed Round on 2022-05

Healthcare Insurance • Artificial Intelligence • SaaS

voize is a company that provides a mobile application for voice-assisted nursing documentation. It uses artificial intelligence and speech recognition technology to enable nursing staff to document care activities simply by speaking into their smartphones, ensuring efficient and accurate records that integrate with existing documentation systems. voize is focused on improving the quality of care documentation, saving time for healthcare professionals, and offering seamless digital integration with strong data protection measures.

📋 Description

• Delight customers, optimise processes! • You own the full technical journey of our customers - from the first presales check to ongoing operations. • You’re the primary technical point of contact, bridging voize and customer IT. • By validating infrastructure, configuring secure setups, solving technical issues, and scaling deployments, you ensure a smooth experience and long-term success. • Support pre-sales calls to assess infrastructure, spot blockers, and guide evaluations. • Troubleshoot issues across systems, networks, browsers, and interfaces with clarity and empathy. • Support technical scaling (e.g. growing user bases, infra changes). • Document setups and technical handoffs for smooth internal collaboration. • Flag recurring issues and contribute to internal tools, docs, or processes.

🎯 Requirements

• Several years of experience as a Linux or Windows Administrator • Expert Windows/Linux system administration and network configuration skills (firewalls, proxies, routing, MDMs, APIs) • Solid experience with virtualisation, Docker, web servers (Nginx, IIS), and load balancing • Excellent troubleshooting skills across APIs, browsers, infrastructure, and devices • Clear communicator with empathy for both technical and non-technical users • Proactive, self-directed, and skilled in documentation and technical handoffs • Experience with start-ups will help you thrive in this role • You’re confident in German (C2) to support customers and fluent in English (C1) to work closely with colleagues

🏖️ Benefits

• Generous perks: 30 vacation days plus your birthday off • Germany Transport Ticket • Urban Sports Club • Regular company off-sites • Access to learning platforms such as Blinkist and Audible • Flexible working hours and a good hybrid set-up • Stock options