Regional Director of Operations – EMEA

Job not on LinkedIn

🔥 59 minutes ago

🇪🇺 Europe – Remote

💵 £185k - £220k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

👻 Ghost score 3%

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Logo of VOLTA

VOLTA

51 - 200 employees

📱 Media

📣 Marketing

🤝 B2B

Media • Marketing • B2B

VOLTA is a visual development studio dedicated to creating high-end 2D and 3D visuals. Since 2006 its veteran team has delivered hundreds of CGI, animation, VFX, concept art, matte painting, storyboard, and key art projects for major entertainment companies worldwide. The studio produces marketing materials and visual development assets for film, TV and related entertainment customers, working as a service provider to other businesses.

📋 Description

• Provide technical oversight of day-to-day data centre operations and service delivery across Volta's EMEA portfolio • Lead Data Centre Manager, Logistics Manager, and Asset and Inventory Manager • Provide strategic direction to site management, facilities and IT infrastructure, logistics, asset and inventory, and services teams • Build departmental capability and drive operational excellence across the portfolio • Review and sign off high-risk activities, including DNO outages, high-risk project works, capacity upgrades, customer fit-outs, deployments and product refreshes • Ensure data centres comply with local and regional regulations • Enforce and improve operational standards, processes and procedures • Act as senior escalation point across EMEA, providing guidance, support and coaching • Lead operations in key customer, vendor and leadership meetings across EMEA • Work with operational engineering to improve data centre design and operations • Drive energy-efficiency programmes across EMEA • Manage and reduce operational risks on the portfolio risk register • Represent Volta Operations in external forums, including environmental agencies and authorities having jurisdiction • Implement safety, security, availability and efficiency operations pillars • Support zero-downtime site activities through risk analysis and mitigation • Ensure readiness to deliver against customer contractual SLAs • Track organisational health through KPIs • Manage critical vendors, including colocation providers, IT integrators and OEMs • Maintain consistent operational standards across EMEA • Sponsor EMEA projects and initiatives • Deliver progress toward safety culture, 100% uptime, strong security, team growth, operational excellence and technical-debt reduction

🎯 Requirements

• Electrical or mechanical qualification, ideally to degree level, or equivalent experience; or an IT qualification, ideally to degree level, or equivalent experience • Extensive experience in data centre facilities, IT infrastructure or another critical environment • Experience leading data centre operations, IT infrastructure and operations engineering teams • Strong, demonstrable experience setting up and managing processes in a live critical operational environment • Extensive real-time incident and fault management experience in a business-critical environment • Experience managing third-party suppliers to deliver against stringent SLAs • Experience with business continuity, risk management, incident management and change control • Knowledge of electrical systems, mechanical cooling, fire and life safety, IT/OT systems, or data centre compute, storage and network infrastructure • Project management experience • Strong technical ability from a facility M&E or IT infrastructure perspective • Excellent understanding of health and safety, ISO standards, regulation and compliance in data centres • Comprehensive knowledge of customer installations in data centres and their contractual setup • Ability to lead or support post-incident reviews and incident reports • Good working knowledge of Microsoft 365 • Ability to work with multiple internal and external stakeholder groups • Excellent written and spoken communication • Right to work in the country where the role is based • Professional-body membership and relevant IT, data centre or AI infrastructure certifications are desirable

🏖️ Benefits

• Competitive salary based on the work you do here, not your previous salary • Equity in Volta, giving you the opportunity to share in the company's long-term success • Retirement/pension contributions • Comprehensive health, wellbeing and insurance benefits • Generous number of vacation days each year • Discretionary bonus • Global team benefits, varying by country due to local regulations

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