People Operations Manager

đŸ”„ 2 minutes ago

đŸ‡”đŸ‡± Poland – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

đŸ‘„ People Operations

đŸ‘» Ghost score 10%

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Logo of Voyagu

Voyagu

51 - 200 employees

✈ Travel

🏹 Hospitality

📩 Logistics

Travel ‱ Hospitality ‱ Logistics

Voyagu is a travel service provider specializing in premium air travel. They offer personalized assistance and significant savings on business and first-class flights, up to 35% off, by leveraging their vast travel inventory and expert guidance. Customers benefit from direct access to dedicated travel experts who ensure a seamless booking process and provide continual support and customized travel arrangements. Voyagu aims to deliver more value by reducing time searching for flights and offering peace of mind through detailed attention to customer preferences and needs. Their services extend beyond flight bookings to include accommodation, transportation, and various hospitality services, ensuring a comprehensive travel experience for both business and leisure travelers.

📋 Description

‱ Coordinate contracts, payroll information, employee records, employment changes, onboarding paperwork and exits ‱ Work with Finance and other teams to complete tasks accurately and on time ‱ Support managers with formal warnings, performance improvement plans (PIPs) and exits ‱ Prepare and track performance-procedure documents, deadlines, checkpoints and approvals ‱ Connect Recruitment, Sales, Operations and HR information to track new-hire progress ‱ Monitor onboarding, first months of production, retention, early departures and differences between offices ‱ Fix repetitive administrative problems ‱ Establish simple workflows and checklists ‱ Automate tasks where practical ‱ Provide the CEO with visibility into people-related trends and issues ‱ Partner with Heads of Sales Offices, Team Leaders, Recruitment, Operations, Data and Finance

🎯 Requirements

‱ Around 5+ years of hands-on HR Operations, People Operations or similar experience ‱ Experience in a growing organization with regular hiring, onboarding and employee departures ‱ Practical knowledge of contracts, payroll coordination, employee records and offboarding ‱ Direct experience supporting formal warnings, PIPs or comparable performance procedures ‱ Strong organization skills and attention to detail ‱ Confidence to follow up with busy managers ‱ Comfort working with spreadsheets, HR systems and employee data ‱ Examples of personally improved or automated processes ‱ Strong written and spoken English ‱ Sound judgment and discretion ‱ Experience in fast-growing technology, fintech, customer operations, BPO or contact centers is a plus ‱ Experience supporting remote teams is useful

đŸ–ïž Benefits

‱ Opportunity to build and improve how a growing travel-tech business operates ‱ Work directly reducing friction for employees and managers ‱ Opportunity to improve the reliability of important procedures ‱ Opportunity to give leaders better visibility into team growth

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