Manager, Case Management, RN

🕒 March 26

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Vynca

51 - 200 employees

Founded 2014

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare Insurance • Healthcare • Wellness

Vynca is dedicated to helping patients with serious illnesses, such as cancer and heart failure, by providing expert palliative care services. Their comprehensive approach includes clinical care, social support, mental health counseling, and advance care planning, ensuring that patients receive compassionate, coordinated assistance at home or remotely. Vynca's mission is to enhance the quality of life for patients by managing symptoms, providing emotional support, and facilitating open discussions about healthcare goals and preferences.

📋 Description

• Supervise a team of approximately 10-15 direct reports under the ECM team to ensure high-quality enrollments and care management services. • Oversee client outreach, enrollments, and the creation of Individual Care Plans, assessing if clients' needs can be managed by an ECM Lead Care Manager; serve as an escalation point when necessary. • Drive the team to meet key performance indicators (KPIs) effectively. • Collaborate with the Director(s) of Enhanced Care Management to implement changes and process improvements. • Provide clinical oversight approximately 30% of the time, including, but not limited to: supervision of clinical staff, clinical sign-offs, oversight of care plans, leading IDT meetings, and serving as a clinical consultant for complex clinical cases. • Provide direct care management as needed to support organizational goals. • Travel up to 20-25% may be required for training, meetings, and other business needs.

🎯 Requirements

• Active, unrestricted RN license with the ability to obtain California licensure within 6 months of hire. • Willingness to obtain additional state licensure as needed. • 2 years of people management experience. 4 years preferred. • 2-3 years of care management experience. • 1-2 years of post-acute experience. • Proven, results-driven leader with experience in change management in rapid-growth environments. • Strong organizational and independent working skills. • Proficient in Microsoft and Google applications; Salesforce experience is a plus. • Excellent communication and motivational skills, including conflict resolution techniques. • Working knowledge of lean Six Sigma methodology is preferred.

🏖️ Benefits

• medical, dental, and vision insurance • income protection benefits • flexible PTO • company holidays • 401k • access to other wellness benefits

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