Commercial Retention Representative

Job not on LinkedIn

🔥 12 hours ago

🏈 Alabama, California, +12 more states – Remote

🏈 Alabama – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🥔 Idaho – Remote 🌪️ Kansas – Remote ⚜️ Louisiana – Remote 🌾 Nebraska – Remote 🌲 North Carolina – Remote 🌪️ Oklahoma – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ☕ Washington – Remote 🦬 Wyoming – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Representative

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Vyve Broadband

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Vyve is access. Since inception, we have made it our mission to provide meaningful access and technology where it means the most - to those who have historically been underserved. Now, with over a decade of experience and trust, Vyve is much more than a broadband provider - we are your total technology solution partner. But our mission remains stronger than ever. Vyve serves largely non-urban communities in sixteen states, including Alabama, Arkansas, California, Colorado, Georgia, Idaho, Kansas, Louisiana, Nebraska, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Washington, and Wyoming. Vyve offers a comprehensive suite of access, fiber connectivity, cable television and voice services for commercial and residential customers, including support for next generation technologies such as AR/VR, IoT, SD-WAN and Cloud.

📋 Description

• Increase commercial revenue by reducing commercial churn • Identify customers who should be on contract or customers whose contracts are expiring • Handle and identify Business Solutions opportunities for Business customers • Assist with customer care for Business customers • Demonstrate full understanding of current marketing campaigns and products • Communicate sales activities, reports, and results as requested by Management • Effectively communicate product and service information to each customer • Monitor and manage past due accounts • Attempt to retain or renew customers seeking disconnect, downgrade, or changes to service • Frequent and regular communication with management team • Manage and develop customers through Salesforce Sales Cloud

🎯 Requirements

• High School degree or equivalent required • College degree strongly preferred • Some sales or wireless experience necessary • Office experience preferred. • Ability to fulfill the job duties, skills and responsibilities listed above

🏖️ Benefits

• Vyve Broadband is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment