Account Servicing Specialist – Pre 30 Day Collections

🕒 December 5, 2025

🏄 California – Remote

🏄 California – Remote

💵 $17 - $22 / hour

⏰ Full Time

🟢 Junior

📞 Collections

🚫👨‍🎓 No degree required

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Veros Credit

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1998

💳 Fintech

💸 Finance

🤝 B2B

💰 $39.6M Venture Round on 2021-11

Fintech • Finance • B2B

Veros Credit is a company that provides innovative financial solutions aimed at enhancing credit access for individuals and businesses. With a focus on technology-driven services, it works to streamline the lending process and improve customer experiences in financing management.

📋 Description

• Responsible for servicing auto loan accounts that are less than 30 days delinquent and documenting all collection activities utilizing loan servicing software. • Follow and ensure compliance with all company policies and procedures as well as the Fair Debt Collection Practices Act (FDCPA). • Negotiate payment arrangements with borrowers, including suggesting how they can meet their obligations and propose alternative payment methods. • Assist borrowers in devising a strategy to keep their vehicle while meeting the loan obligations. • Accurately and professionally document account information and collection activities. • Utilize skip tracing tools and reference sources to identify and locate delinquent borrowers. • Other duties as assigned.

🎯 Requirements

• 1+ year(s) of experience in the collections field, preferably in the subprime consumer lending industry. • Effective communication, negotiation, and problem-solving skills. • Ability to read, interpret and apply federal, state, and local collections regulations. • Ability to interact with customers in a professional, tactful, and sensitive manner. • Ability to thrive in a fast-paced work environment and to work independently and as part of a team. • Available to work a flexible work schedule and overtime as needed. • High School Diploma or GED.

🏖️ Benefits

• Medical, Dental, and Vision Insurance • Life Insurance • Flexible Spending Accounts (FSA) • Accident, Hospital, Indemnity Insurance • Short Term Disability (STD) and Long-Term Disability (LTD) Insurance • Employee Assistance Program (EAP) • 401(k) Plan • Employee Stock Ownership Plan (ESOP) • Tuition Reimbursement • Paid Holidays • Paid Time Off (PTO) • Transportation Reimbursement Benefit (Mass Transit, Carpool, and Plug-In Electric Vehicle) • Referral Bonus • Quarterly lunches • Daily fresh fruit • Office Starbucks Coffee/Latte/Espresso Machine • And a lot more!