Field Engineer

🔥 2 hours ago

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Waites

WebsiteLinkedInAll Job Openings

201 - 500 employees

🔧 Hardware

🤖 Artificial Intelligence

🏢 Enterprise

Hardware • Artificial Intelligence • Enterprise

Waites is a company specializing in predictive maintenance and condition monitoring solutions for industrial equipment. Utilizing advanced wireless sensors and cutting-edge machine learning algorithms, Waites monitors critical assets to prevent downtime and extend asset life. Their technology offers real-time vibration and temperature analysis, collaborating with on-site maintenance teams to detect early equipment issues such as motor faults, gearbox wear, pump misalignments, and fan imbalances. With a global reach and a promise of quick return on investment, Waites helps facilities enhance operational efficiency while reducing maintenance costs. The company is based in Cincinnati, OH, and provides worldwide support and services.

📋 Description

• Conduct detailed onsite surveys in industrial environments to gather critical installation and asset information, including machine specifications, asset criticality, sensor type and placement recommendations, environmental considerations, network requirements, and other facility details necessary to support successful deployment of the Waites system. • Assess client needs and environment, apply Waites product and system knowledge, solution installation needs, etc. • Bring a consultative, solutions-oriented mindset to customer interactions by identifying opportunities to improve asset reliability and maintenance practices. • Support domestic and international sensor installations as needed, partnering with internal teams to ensure installations are completed safely, efficiently, and according to Waites standards. • Accurately document site assessments, installation details, machine information, and customer requirements, maintaining detailed records that support deployment, service delivery, and future customer engagements. • Assume ownership of your own schedule including efficiently procuring travel accommodations and ensuring your deliverables are on time and thorough. • Collaborate with cross-functional teams to develop and refine processes that optimize the efficiencies and effectiveness. • Identify and escalate issues, needs, and opportunities to other departments such as Customer Success, Sales, and Engineering as required to enhance the customer experience and project success. • Focus on ensuring exceptional customer delight at every visit, addressing customer needs and concerns, and maintaining open lines of communication. • Adapt to evolving company needs and take on additional responsibilities as required to support the department's success.

🎯 Requirements

• High School Diploma or equivalent required; Associate or Bachelor’s degree preferred • Experience in industrial equipment maintenance and repair, including gearboxes, electric motor repair, precision maintenance, and related techniques • Strong knowledge of industrial equipment, particularly bearing placement and fundamentals • Ability to read and interpret blueprints, schematics, and technical documentation • Electrical aptitude with a willingness to perform hands-on work • Proficiency with spreadsheets, documentation, and strong attention to detail • Excellent written and verbal communication skills • High level of safety awareness; OSHA certification preferred • Willingness and ability to work in heavy industrial environments (heat, humidity, loud noise, dust, grease, airborne particles, etc.) when visiting customer sites • Ability to follow directions, prioritize tasks, perform basic math accurately, and work effectively both independently and in a team setting • Flexibility to adapt to last-minute changes, with strong multitasking and prioritization skills • Self-starter with excellent organizational and time management abilities • Positive attitude, strong work ethic, and eagerness to learn and grow • Commitment to ongoing training and staying current with industry standards • Valid driver’s license required; must possess or be able to obtain a passport for international travel.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible working hours • Paid time off • Professional development opportunities