Senior Product Manager – Agentic Workflows

🔥 14 hours ago

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Logo of Walker & Dunlop

Walker & Dunlop

1001 - 5000 employees

Founded 1937

💸 Finance

🏠 Real Estate

💰 $18M Post-IPO Equity on 2019-09

Finance • Real Estate

Walker & Dunlop is a leading provider of commercial real estate finance and advisory services. With over 85 years in business, the company has become one of the largest commercial real estate finance providers in the United States, offering a broad range of services including investment sales, loan servicing, and valuations. Walker & Dunlop also provides data-driven valuation and advisory services, leveraging their extensive network of capital sources and market insights to serve a wide array of property types such as multifamily, industrial, and retail. The company's approach combines large corporate capabilities with a boutique feel, supported by its robust technological infrastructure and diverse, experienced team.

📋 Description

• Partner with business teams to identify workflow challenges and opportunities for AI-enabled automation through direct user engagement and observation. • Travel regularly to Walker & Dunlop offices and field locations to understand business processes and gather insights that inform product development. • Translate business needs into product requirements and maintain a prioritized backlog of AI workflow initiatives. • Design, build, test, and iterate AI workflow prototypes using modern AI tools and development platforms. • Present solutions to stakeholders, gather feedback, and refine workflows based on user input. • Partner with Engineering, Site Reliability Engineering (SRE), Information Security, Legal, Procurement, and other cross-functional teams to transition solutions from prototype to production. • Define, measure, and report on key performance metrics, including adoption, operational efficiency, quality improvements, and business impact. • Maintain workflow documentation, evaluation records, and audit artifacts to support governance and scalable AI development practices. • Communicate project priorities, progress, and outcomes to business stakeholders and executive leadership. • Contribute to the evolution of Walker & Dunlop's AI product capabilities by identifying reusable solutions, improving development practices, and sharing knowledge across teams. • Perform other duties as assigned

🎯 Requirements

• Bachelor's degree in Business, Computer Science, Information Systems, Engineering, or a related field, or an equivalent combination of education and experience • 8+ years of product management experience with a demonstrated track record of delivering AI, machine learning, or intelligent automation solutions into production • Experience managing products throughout the full lifecycle, from discovery and solution design through implementation and adoption • Experience collaborating with software engineering teams and translating business needs into technical requirements • Experience within commercial real estate, mortgage finance, financial services, or another regulated industry is preferred • Familiarity with developer tools such as Git, GitHub/GitLab, Python, JSON, YAML, and Markdown is preferred

🏖️ Benefits

• Up to 83% subsidized medical payroll deductions • Competitive dental and vision benefits • 401(k) + match • Pre-tax transit and commuting benefits • A robust health and wellness program – earn cash rewards and gain access to resources that promote health, engagement, and balance • Paid maternity and parental leave, as well as other family paid leave programs • Company-paid life, short and long-term disability insurance • Health Savings Account and Healthcare and Dependent Care Flexible Spending • Career development opportunities • Empowerment and encouragement to give back – volunteer hours and donation matching

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