Sales Support Specialist – Contractor

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🕒 2 days ago

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Logo of Wattpad

Wattpad

201 - 500 employees

Founded 2006

📱 Media

👥 B2C

💰 Venture Round on 2019-03

Media • Entertainment • B2C

Wattpad is a leading global webnovel platform operated by WEBTOON Entertainment, dedicated to revolutionizing the world of storytelling. With a community of over 90 million users, primarily made up of Gen Z and millennials, Wattpad enables users across the globe to read, write, and share stories in over 25 languages. The platform connects diverse voices with Hollywood and other major entertainment industries, turning popular stories into movies, TV shows, and more. Founded in 2006 by Allen Lau and Ivan Yuen, Wattpad has grown from a simple mobile reading app to becoming a significant player in the entertainment sector. It empowers writers to monetize their work through its Paid Stories and Wattpad Originals programs, offering a platform where serialized stories thrive and where community and innovation lead to new entertainment frontiers. Wattpad's headquarters is in Toronto, with additional offices worldwide, including a notable presence in Halifax, Nova Scotia.

📋 Description

• Support deal flow maintenance, providing operational and administrative sales support • Track internal and external communications and responses with operational requests in collaboration with the Sales team • Enter details of executed contracts and terms into internal systems (Asana, Airtable and Connect) • Coordinate delivery requests for Publisher partners, ensuring contractual obligations and deadlines are met • Work closely with the Sales team and Finance team to ensure all royalty reports and payments are tracked and received on time • Escalate issues as needed and assist in resolving delivery, royalty reporting and operational challenges • Provide operational support to members of the Content Sales team as needed • Manage newsletter outreach • Additional duties and projects as assigned

🎯 Requirements

• 2-3 years of sales support experience • Experience with Asana and AirTable is a must in addition to strong computer skills • Consistent track record of meeting or exceeding assigned jobs • The ability to work efficiently and independently. Strong communication skills (verbal and written) with the aptitude to communicate effectively in both individual and group settings regardless of audience • Meticulous organizational and follow up skills with the ability to multi-task, prioritize and manage time effectively

🏖️ Benefits

• This position does not qualify for benefits.

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