Director, Admissions

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🕒 May 5

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Archer

51 - 200 employees

☁️ SaaS

🤝 B2B

🏢 Enterprise

SaaS • B2B • Enterprise

Archer is an organization that specializes in online live chat solutions, providing chat input and messaging interfaces for customer support. They offer seamless communication tools that help businesses interact with their customers in real-time through trusted and reliable chat systems.

📋 Description

• Oversee a group of leaders to manage and execute the enrollment process effectively • Act as the primary strategic point of contact for assigned partner campuses • Direct and drive enrollment performance across various teams or partners • Lead, train, and mentor Assistant Directors of Admissions • Collaborate with internal and external stakeholders to evaluate and optimize admissions workflows • Utilize enrollment data and market analysis to guide strategic decision-making • Provide compliance oversight across all teams • Serve as the final point of escalation for complex partner or student concerns • Support new partner onboarding, program launches, and organizational growth initiatives • Interview, hire, and train new staff and leaders • Oversee the daily operations of the admissions team

🎯 Requirements

• Thorough knowledge of the college admissions process • A proven track record of achieving measurable results in a fast-paced, deadline-driven department • Commitment to customer service with a continuous focus on improvement • Demonstration of effective verbal and written communication skills • Strong ability to motivate others • Ability to manage multiple database systems • Ability to train and support other staff members • Strong quantitative, analytical, and reporting skills • Demonstration of strong planning, initiative, and problem-solving skills • Bachelor's Degree • 10+ years of admissions, customer service, or sales experience • 5+ years of management experience

🏖️ Benefits

• Medical, dental, and vision plans • Paid time off and sick days • 401k plans with full contribution match up to 4% • Up to 12 weeks of parental leave with 6 weeks paid • Tuition reimbursement up to $5,250 per year • Flexible working environment and schedule

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