Account Manager

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🕒 April 25

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Elevate Global

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤝 B2B

🏢 Enterprise

☁️ SaaS

B2B • Enterprise • SaaS

Elevate Global is a global staffing partner specializing in brand experiences. The company connects people, data, and brands to optimize impact for its clients, focusing on event staffing solutions. Elevate Global uses data-driven technology to provide real-time insights for better event planning and execution. They offer tailored event solutions for flawless execution, leveraging a mix of human connection and modernized technology to create lasting brand experiences. Elevate Global has a track record of staffing large-scale events, providing expert event teams across various countries and industries.

📋 Description

• Building and maintenance of strong client relationships from brief taking through to project delivery & evaluation • Manage the day to day relationship between the client and agency in a professional manner. • Create a partner, rather than a supplier relationship with clients. • Ability to see bigger picture of a project and to provide clients with expert opinions. • To be able to interrogate briefs, ask relevant questions and if applicable offer advice on how to improve a campaign. • Display excellent communication skills when dealing with clients. • Be confident when communicating Elevate Impact (our data reporting platform) to clients. • Always look to maximise client satisfaction, revenue and profitability. • Project reporting and evaluation. • To be a confident presenter and be able to present to a client in a professional manner. • Compile all activity results and complete campaign analysis presentations. • Manage your own and any relevant line reports’ workload, ensuring a consistently high standard of output. • Motivate your team ensuring they have the opportunity to learn and develop account handling skills. • Build strong relationships with Event Managers and ensure campaign KPIs are met. • Management and direction of campaign logistics by being able to confidently brief others. • Tight financial management and control of campaign budgets to ensure margin is met. • Use initiative to solve problems effectively and efficiently. • Offers ideas/solutions for implementing campaigns. • Be an expert in setting tasks and be able to confidently delegate and manage people through project process by checking in with them throughout the project. • Actively research competitor activity to ensure Elevate remains at the forefront of the industry. • Understanding customer's markets and competitor activity to add specific insight in dealing with all client queries.

🎯 Requirements

• Well-developed interpersonnal skilss and experience in interacting with clients. • A first-class listener and communicator, with great organizational and trouble shooting skills. • Commercially savvy with a strong financial acumen. • Experiential agency or promotional staffing agency experience at an AM level. • Strong account management skills. • Excellent presenting skills. • Excellent time management, numeracy skills and attention to detail. • Ability to work as a team with senior stakeholders, whilst also supporting the management of junior members of the team. • Comfortable managing global projects and budgets.

🏖️ Benefits

• Private Healthcare • Contribution to fitness kit • Flexible working opportunities – hybrid working with 3 days per week in the office • Summer and winter company parties • A very competitive holiday allowance • Charity & volunteering days • Access to therapy and mental health first aiders • Finance advice • Pension Scheme