Everise
10,000+ employees
⚕️ Healthcare Insurance
🔒 Cybersecurity
Healthcare Insurance • Customer Support • Cybersecurity
Everise is a global customer experience (CX) solutions provider, delivering happiness to millions of customers across various industries, including healthcare, financial services, technology, travel, logistics, and insurance. Their comprehensive offering includes services in healthcare support, pharmacy benefits management, workforce and quality assurance management, cybersecurity, and recruitment process outsourcing. Everise is committed to minimizing environmental impact and promoting diversity and inclusion within their operations. They are recognized for their award-winning culture and strive to enhance customer satisfaction through innovation, technology, and a people-focused approach.
Senior Vice President – Operations
🔥 0 minutes ago
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Everise
10,000+ employees
⚕️ Healthcare Insurance
🔒 Cybersecurity
Healthcare Insurance • Customer Support • Cybersecurity
Everise is a global customer experience (CX) solutions provider, delivering happiness to millions of customers across various industries, including healthcare, financial services, technology, travel, logistics, and insurance. Their comprehensive offering includes services in healthcare support, pharmacy benefits management, workforce and quality assurance management, cybersecurity, and recruitment process outsourcing. Everise is committed to minimizing environmental impact and promoting diversity and inclusion within their operations. They are recognized for their award-winning culture and strive to enhance customer satisfaction through innovation, technology, and a people-focused approach.
📋 Description
• drive strategic and operational excellence for US service delivery • manage P&L performance • lead cross-functional management teams through execution • embed technological innovations into the operating model • report operational outcomes to the COO
🎯 Requirements
• 15+ years in operations leadership • meaningful time at the SVP level in BPO, CX or comparable global services environments • track record of running multi-site, multi-country operations • executive client relationship experience • fluency in operational transformation • experience across healthcare, insurance or financial services verticals
🏖️ Benefits
• medical coverage • dental • vision • disability • 401k • paid time off
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