Analyst, Partner Service Project Admin

Job not on LinkedIn

🕒 May 15

🧀 Wisconsin – Remote

🧀 Wisconsin – Remote

💵 $55k - $59k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Webster Bank

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1935

🏦 Banking

💸 Finance

💳 Fintech

Banking • Finance • Fintech

Webster Bank is a financial services company that offers a wide range of banking solutions for individuals, small business owners, and commercial entities. It provides personal and business checking and savings accounts, loans, mortgages, and investment services, as well as wealth management and retirement planning. Webster Bank emphasizes digital convenience through mobile and online banking platforms while also providing personalized assistance from dedicated relationship managers. The bank is committed to serving diverse industries and communities, with specialized offerings in areas like healthcare, manufacturing, and government banking. Webster Bank is dedicated to helping clients achieve their financial goals through tailored solutions and expert guidance, ensuring security and trust are maintained at all times.

📋 Description

• Serve as operational and leadership backup as needed to support continuity of work • Assist with daily team assignments and workload coordination during leadership absences • Help navigate escalations by gathering details, coordinating stakeholders, and driving resolution • Support leadership decision-making by presenting options, impacts, and recommendations • Own and support the execution of internal and external partner-focused projects from intake through completion • Manage project initiation, requirements analysis, planning, construction, and transition • Track project milestones, deliverables, risks, and dependencies to ensure successful outcomes • Develop project plans, timelines, and schedules, identifying resources and potential roadblocks • Support the development and updating of processes, procedures, and training documentation

🎯 Requirements

• Bachelor’s degree in Business, Project Management, Operations, or a related field (or equivalent experience) • 4 years of customer service experience with large Employers, Partners, Vendors • 4 years of HSA Bank experience is preferred or like experience with products suite we offer • 2 years’ project management experience • Strong customer service orientation with a focus on quality and accuracy • Excellent interpersonal skills and the ability to build effective working relationships • Strong troubleshooting, critical thinking, and decision-making abilities • Exceptional verbal and written communication skills • Demonstrated project management and task coordination skills • Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)

🏖️ Benefits

• Incentive compensation