Site Support – Safety Specialist

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Weekday (YC W21)

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2021

☁️ SaaS

🎯 Recruiter

Human Resources • SaaS • Recruitment

Weekday is a modern recruitment platform that combines AI technologies with a vast database of potential candidates, aiming to streamline the hiring process for companies in India. They offer various services, including a proactive outreach approach that helps employers connect with top talent, as well as tools for candidates to easily apply for jobs. Weekday's emphasis on candidate engagement through multiple channels, including email, WhatsApp, and phone calls, sets it apart in the competitive landscape of recruitment agencies.

📋 Description

• Investigate & Protect: Adopt a detective’s mindset to detect suspicious behavior, examine user reports, and identify potential scammers or violations of community guidelines. • Engage & Manage Correspondence: Carefully read and empathetically respond to user emails concerning account access, upgrade requests, and other inquiries. Additionally, you will organize, prioritize, and monitor the general inbox, redirecting complex issues to appropriate team members. • Maintain Quality: Evaluate flagged profiles, images, and messages to ensure compliance with our community safety standards. • Administration & Reporting: Accurately enter data, keep trackers current, prepare documents using Google Workspace, and generate daily or weekly operational reports for management review. • Collaborate & Improve: Partner closely with the core team to support ad-hoc projects, coordinate communications, and proactively recommend simple improvements to streamline daily administrative processes.

🎯 Requirements

• Proven Experience: 1-2 years working as an Administrative Assistant, non-voice chat support, data entry, Virtual Assistant, site support, Operations Support, or Admin Agent, ideally in a fast-paced, remote setting. • Strong Communication Skills: Exceptional verbal and written communication skills for effective interaction with team members, clients, and vendors. • Attention to Detail: High accuracy in data entry, proofreading, and schedule management. • Organizational Skills: Outstanding ability to manage time efficiently, prioritize tasks, and maintain well-structured digital filing systems. • Technical Proficiency: Advanced knowledge of Google Workspace (Gmail, Calendar, Drive, Docs, Sheets) and willingness to learn new CRM or project management tools. • Adaptability: Capability to work remotely, multitask effectively, demonstrate initiative, and operate independently in managing responsibilities. • Cultural Fit: Alignment with and understanding of the company’s values and culture to ensure a great fit.