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Vice President, Operations

šŸ”„ 0 minutes ago

šŸ‡®šŸ‡³ India – Remote

ā° Full Time

šŸ”“ Lead

šŸ‘” Vice President

Where this job comes from

Posted on Weekday (YC W21)'s careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of Weekday (YC W21)

Weekday (YC W21)

11 - 50 employees

Founded 2021

šŸ’¼ Consulting

šŸ‘„ HR Tech

ā˜ļø SaaS

Consulting • HR Tech • SaaS

Weekday is a modern recruitment platform that combines AI technologies with a vast database of potential candidates, aiming to streamline the hiring process for companies in India. They offer various services, including a proactive outreach approach that helps employers connect with top talent, as well as tools for candidates to easily apply for jobs. Weekday's emphasis on candidate engagement through multiple channels, including email, WhatsApp, and phone calls, sets it apart in the competitive landscape of recruitment agencies.

šŸ“‹ Description

• Develop and execute scalable operations strategies across Accounting, Tax, Payroll, Compliance, and CFO Services. • Oversee end-to-end service delivery, ensuring high standards of quality, accuracy, timeliness, and client satisfaction. • Standardize operational processes and implement initiatives to improve efficiency, productivity, and service quality. • Identify operational gaps and drive improvements in client experience and overall business performance. • Drive process automation and operational transformation in collaboration with Product and Technology teams. • Leverage technology to streamline workflows, improve accuracy, and enhance service delivery. • Establish and strengthen quality-control frameworks, operational controls, and compliance processes. • Build, lead, and develop high-performing operations teams, managers, and functional leaders. • Establish operational KPIs and dashboards to monitor productivity, quality, service-level agreements (SLAs), capacity, and profitability. • Lead workforce planning and operational readiness to support business growth and seasonal demand. • Foster a culture of accountability, continuous improvement, and operational excellence. • Partner with the CEO, Sales, Client Success, Finance, HR, Product, and Technology teams to achieve organizational objectives. • Ensure operational capabilities and resources are aligned with business priorities. • Drive initiatives that strengthen service-line performance, cost efficiency, and client outcomes.

šŸŽÆ Requirements

• Minimum 10+ years of experience. • Master's degree in Accounting, Finance, Business Administration, or a related field. • CA, CPA, CMA, or an equivalent professional qualification is preferred. • 10+ years of progressive professional experience, including significant experience in operations leadership. • Proven experience managing large, multi-functional teams across accounting, tax, payroll, compliance, finance outsourcing, BPO, CAS, or professional services. • Candidates with Big Four experience are preferred. • Strong understanding of US accounting, taxation, payroll, and compliance operations. • Experience managing US-based clients or US-focused service delivery teams. • Demonstrated ability to scale operations within a high-growth organization. • Strong understanding of operational metrics, workforce planning, quality management, and process improvement. • Experience partnering with Product and Technology teams to automate operational workflows. • Strong commercial acumen, including cost management, productivity optimization, and service-line profitability. • Operations Strategy. • Service Delivery. • Process Automation. • People Leadership. • Performance Management. • Workforce Planning. • Quality Management. • US Accounting and Taxation. • Payroll Operations. • Compliance. • QuickBooks, Gusto, ADP, and Avalara are good-to-have skills. • Experience in accounting services, finance outsourcing, BPO, CAS, or professional services is good to have.

šŸ–ļø Benefits

• Opportunity to shape the operations function of a rapidly growing accounting and financial services organization. • Work at the intersection of Accounting, Tax, Compliance, and Technology. • Direct exposure to US businesses and the North American market. • Significant ownership and autonomy in building scalable operational processes. • Opportunity to work closely with the founding leadership team and influence the organization's growth strategy.

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