University of Miami
10,000+ employees
Founded 1925
📚 Education
💰 $1M Grant on 2023-02
Education
University of Miami is a prestigious private research university located in Coral Gables, Florida. It offers a wide range of undergraduate, graduate, and professional degree programs through its numerous schools and colleges, including the School of Architecture, College of Arts and Sciences, and Miami Herbert Business School among others. The university is recognized for its contributions to research, particularly in areas such as marine and atmospheric science through the Rosenstiel School, as well as in medicine through the Miller School of Medicine. The institution is also noted for its vibrant student life, with a strong emphasis on athletics and community engagement. University of Miami is committed to fostering an inclusive educational environment and is home to a diverse student body from around the globe.
Contact Center Associate 1
Job not on LinkedIn
🕒 February 18
🐊 Florida – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Call Center Representative
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
🗣️🇪🇸 Spanish Required
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University of Miami
10,000+ employees
Founded 1925
📚 Education
💰 $1M Grant on 2023-02
Education
University of Miami is a prestigious private research university located in Coral Gables, Florida. It offers a wide range of undergraduate, graduate, and professional degree programs through its numerous schools and colleges, including the School of Architecture, College of Arts and Sciences, and Miami Herbert Business School among others. The university is recognized for its contributions to research, particularly in areas such as marine and atmospheric science through the Rosenstiel School, as well as in medicine through the Miller School of Medicine. The institution is also noted for its vibrant student life, with a strong emphasis on athletics and community engagement. University of Miami is committed to fostering an inclusive educational environment and is home to a diverse student body from around the globe.
📋 Description
• Responsible for scheduling and registering patients for appointments within UHealth System • Utilize EPIC scheduling system to search for appointments across multiple physicians and resources • Provide general information about University of Miami Health System services to patients • Initiate pre-registration process and coordinate with relevant teams • Maintain knowledge of insurance referral requirements • Provide patients with required information regarding appointments and payment policies • Assure ease of patient flow through medical care process • Intervene as liaison/advocate for patients and staff
🎯 Requirements
• High School education required • Minimum 1 year of relevant experience in healthcare and/or customer service required • Must be detail oriented and document information as required and accurately • Excellent customer service, interpersonal, communications, critical thinking and problem-solving skills • Computer literate (EPIC scheduling and registration application experience a plus) • Strong written and oral communication skills; bi-lingual a plus (Spanish, Creole) • Pleasant personality and speaking voice essential.
🏖️ Benefits
• Medical • Dental • Tuition remission • Comprehensive benefits package
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