Werecruiter
1 - 10 employees
Founded 2020
💼 Consulting
📦 Logistics
📣 Marketing
Consulting • Logistics • Marketing
Werecruiter is a recruitment company specializing in the technology sector, focusing on cultural fit and technical adherence. They provide structured talent acquisition processes that combine a humanized approach with technological solutions to evaluate candidates. With specialties in recruitment technology, digital recruitment, and talent acquisition, Werecruiter aims to innovate the hiring process in IT services.
Chatbot Analyst
Job not on LinkedIn
🕒 June 23
🗣️🇧🇷🇵🇹 Portuguese Required
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Werecruiter
1 - 10 employees
Founded 2020
💼 Consulting
📦 Logistics
📣 Marketing
Consulting • Logistics • Marketing
Werecruiter is a recruitment company specializing in the technology sector, focusing on cultural fit and technical adherence. They provide structured talent acquisition processes that combine a humanized approach with technological solutions to evaluate candidates. With specialties in recruitment technology, digital recruitment, and talent acquisition, Werecruiter aims to innovate the hiring process in IT services.
📋 Description
• Analyze real chatbot conversations, identify comprehension failures, and adjust dialogue flows • Contribute to improving the knowledge base • Collaborate with product, technology, and customer support teams • Organize and categorize user feedback to drive continuous bot improvement • Prepare performance reports for the chatbot • Organize and update the generative chatbot's knowledge base • Use generative AI for curation, rewriting, and standardization of content
🎯 Requirements
• Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field • Experience analyzing chatbot conversations or digital customer service interactions • Experience producing written content with a focus on clarity and communication • Experience with digital tools for organizing information and content • Experience with low-code platforms such as IBM Watson Assistant or similar • Experience in UX writing or conversational design • Experience using generative AI in a professional context • Experience structuring technical content (e.g., JSON or knowledge bases) • Experience analyzing support or user experience data • Experience working in academic or digital educational environments
🏖️ Benefits
• Health insurance • Meal or food allowance (VA or VR) • Birthday day off • Paternity leave • Childcare allowance • Home office allowance
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