ERP Analyst

Job not on LinkedIn

🔥 13 hours ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

👻 Ghost score 25%

infoinfo

🗣️🇧🇷🇵🇹 Portuguese Required

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Werecruiter

1 - 10 employees

Founded 2020

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Werecruiter is a recruitment company specializing in the technology sector, focusing on cultural fit and technical adherence. They provide structured talent acquisition processes that combine a humanized approach with technological solutions to evaluate candidates. With specialties in recruitment technology, digital recruitment, and talent acquisition, Werecruiter aims to innovate the hiring process in IT services.

📋 Description

• Support the maintenance and operation of the educational ERP system, assisting with the analysis and resolution of functional requests; • Perform basic system configurations and support the validation of more complex configurations; • Analyze pre-screened requests, understand the issue, and identify the best way to address it; • Log and track support cases and activities using the team’s tools; • Perform tests and validations, recording evidence and documenting results; • Assist with gathering and understanding customer requirements and needs; • Assist in preparing and updating manuals, procedures, and documentation; • Perform basic database queries using SQL, especially SELECT, WHERE, and JOIN; • Support functional training and guidance as autonomy develops; • Collaborate with the squad lead and Mid-Level and Senior professionals; • Identify opportunities to improve processes, configurations, and documentation; • Use ChatGPT, Copilot, and other AI and automation tools for analysis, documentation, and productivity; • Continuously develop technical and business knowledge related to the ERP and the Education sector.

🎯 Requirements

• Bachelor’s degree or equivalent higher education qualification; • Experience supporting or maintaining ERP systems; • Knowledge of SQL, especially commands such as SELECT, WHERE, and JOIN; • Experience analyzing and handling system-related requests; • Strong written and verbal communication skills; • Experience with the Lyceum ERP is a plus; • Previous experience at companies or on projects focused on the Education sector is a plus; • Knowledge of academic or administrative processes at educational institutions is a plus; • Experience with ticketing and request management tools such as Trello, Zendesk, Jira, Redmine, or similar platforms is a plus; • Knowledge of documentation and process management tools is a plus; • Knowledge of or experience with AI and automation tools is a plus; • Attention to detail, strong organizational skills, eagerness to learn, and the ability to work collaboratively.

🏖️ Benefits

• Ongoing training to help you stay ahead • Meal and grocery vouchers for your everyday comfort • Comprehensive health insurance for your well-being • A day off during your birthday month, because celebrating matters • Wellhub (formerly Gympass) to support your physical and mental well-being • Pluxe-Cuida, providing psychological, financial, and legal support • SESC benefits for leisure, culture, and well-being • Extended paternity leave to spend more time with your family • Remote work • CLT employment contract

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