Quality Lead

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🔥 15 minutes ago

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Logo of Wescom Resources

Wescom Resources

11 - 50 employees

Founded 2002

🤝 B2B

💳 Fintech

☁️ SaaS

B2B • Fintech • SaaS

Wescom Resources is a CUSO partner dedicated to enhancing the services provided to credit unions. With over 20 years of experience, they offer core and application hosting, teller line solutions, and custom programming, supporting more than 110 credit unions across the nation. Their primary focus is on improving member security and experience through innovative technology and dedicated service, positioning themselves as an integral extension of their clients' teams.

📋 Description

• Develop, implement, and maintain the Program Quality Management Plan (QMP) in compliance with Client requirements, FTA Quality Management System Guidelines, and the Client’s Quality Program Plan; submit for Client review and approval. • Lead and maintain an ISO 9001-aligned Quality Management System (QMS) for the program. • Serve as the primary authority for QA/QC governance across the team and all program participants. • Ensure quality control and assurance for delivered services and work products. • Monitor and evaluate quality performance of team, design consultants, and construction contractors. • Review and evaluate designer and contractor quality plans for compliance with contract requirements, Client procedures, and the Program Management Plan (PMP). • Recommend approval to the Client of all designer quality plans prior to implementation. • Review and approve contractor quality plans to ensure effective quality control and implementation of inspection, testing, and commissioning requirements. • Oversee QA/QC activities across all program phases, including design, procurement, manufacturing, construction, testing, and commissioning. • Manage and direct quality inspectors, field inspectors, and QA/QC personnel across the program. • Plan and execute independent quality audits to verify compliance and performance. • Track and manage nonconformance reports (NCRs), corrective/preventive actions, and quality metrics. • Provide regular quality reporting to Client leadership, including audit results, trends, and recommendations. • Collaborate with program leadership and technical teams to ensure integration of quality across all disciplines. • Implement continuous improvement processes and capture lessons learned. • Identify and mitigate quality risks across the program lifecycle.

🎯 Requirements

• Bachelor’s degree in Engineering, Construction Management, or Business Management or related field • Certified Manager of Quality/Organizational Excellence (CMQ/OE) or equivalent preferred • Additional certifications preferred (e.g., ASQ Certified Quality Auditor (CQA), ISO 9001 Lead Auditor) • 7+ years of experience in engineering and/or quality management in a related field • 4+ years leading quality programs on large infrastructure or transit projects • Experience with multi-disciplinary programs (e.g. systems, vehicles, civil, construction) • Demonstrated experience developing and implementing Quality Management Plans (QMPs) • Strong knowledge of FTA quality requirements, ISO 9001, and audit processes • Experience reviewing and managing contractor and consultant quality programs

🏖️ Benefits

• Flexibility and Agility • Learning and Growth Opportunities • Direct Communication Channels

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