Credit Balance Representative

Job not on LinkedIn

🕒 June 30

🏈 Alabama, Kentucky, +3 more states – Remote

🏈 Alabama – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote

💵 $17 - $25 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Representative

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Westerkamp Group, LLC

WebsiteLinkedInAll Job Openings

- employees

🏥 Healthcare

🤝 B2B

💼 Consulting

Healthcare • B2B • Consulting

Westerkamp Group, LLC is a Lisle, Illinois–based firm that provides revenue cycle management services focused on maximizing value for healthcare providers through experience, proven models, and provider-specific strategies. The company appears to offer professional services to provider organizations to optimize billing and financial processes (revenue cycle) rather than consumer-facing products. Its website navigation lists typical service and approach pages, suggesting a consulting/service-oriented business model.

📋 Description

• Responsible for analyzing credit balances to determine the cause of the credit balances • Facilitate account resolution of credit balances and posting of refunds as needed working in the Epic patient accounting system • Utilize software applications, payer websites and document management systems to collect supporting documentation as required for each credit balance account • Adhere to existing standard policy and procedure while working each credit balance • Process and post payments, refunds and adjustments with the goal of accuracy and customer satisfaction • Monitor and report to management any trends identified and document cash posting/credit balance/refunding issues • Maintain on-going credit balance status and financial reporting • Support the development of credit balance reports as required by governmental payers • Work with insurance companies and follow billing guidelines to determine who is the correct owner of a credit balance

🎯 Requirements

• Medical insurance experience • Attention to detail • Data Entry skills • Must be able to read and interpret EOB's • Flexibility • Teamwork • Telephone communication proficiency • Ability to work in multiple computer systems • HIPAA and Confidentiality knowledge

🏖️ Benefits

• Competitive salary and benefits compensation