
201 - 500 employees
Founded 1906
👥 B2C
🤝 B2B
💸 Finance
B2C • B2B • Finance
Western Reserve Group is a mutual holding property and casualty insurer based in Wooster, Ohio, serving families, businesses, and farms across Ohio and Indiana for over 110 years. The company offers a broad portfolio of personal, commercial, and farm insurance products—including auto, homeowners, dwelling fire, umbrella, businessowners, commercial auto, liability, cyber coverage, and equipment breakdown—distributed exclusively through a network of more than 3,500 independent agents. Western Reserve Group is rated A (Excellent) by A. M. Best and emphasizes local agent relationships, value-added coverages, and long-standing regional presence.
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201 - 500 employees
Founded 1906
👥 B2C
🤝 B2B
💸 Finance
B2C • B2B • Finance
Western Reserve Group is a mutual holding property and casualty insurer based in Wooster, Ohio, serving families, businesses, and farms across Ohio and Indiana for over 110 years. The company offers a broad portfolio of personal, commercial, and farm insurance products—including auto, homeowners, dwelling fire, umbrella, businessowners, commercial auto, liability, cyber coverage, and equipment breakdown—distributed exclusively through a network of more than 3,500 independent agents. Western Reserve Group is rated A (Excellent) by A. M. Best and emphasizes local agent relationships, value-added coverages, and long-standing regional presence.
• Manage high-exposure, multifaceted insurance claims requiring advanced skills in coverage analysis, litigation management, legal and medical document review, and negotiation to achieve economical, defensible resolutions. • Conduct thorough investigations to determine liability for all involved parties while delivering exceptional customer service that protects policyholders and safeguards company assets. • Determine coverage, assess liability, establish and adjust reserves, evaluate claims, manage litigation, and negotiate settlements within assigned authority limits across multiple lines of business. • Demonstrate strong expertise and sound judgment in complex matters, manage a designated caseload of casualty losses in compliance with company standards and applicable regulatory requirements.
• College Degree or Equivalent Experience • At Least 3 years as a Sr. Claim Representative or equivalent preferred • Excellent Written and Verbal Communication Skills • Excellent Interpersonal Skills • Superior Organizational Skills • Efficient Time Management skills • Ability to Demonstrate effective negotiation skills • Excellent verbal and written communication skills. The individual must be able to effectively and clearly communicate with agents, insureds, departmental and company personnel via telephone, fax, e-mail, one-on-one dialogue and small group presentations in a professional manner.
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