Account Manager, Italian and English Bilingual

Job not on LinkedIn

🔥 0 minutes ago

🇪🇸 Spain – Remote

💵 $35k - $40k / year

⏳ Contract/Temporary

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

👻 Ghost score 4%

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🗣️🇮🇹 Italian Required

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Logo of WeTravel

WeTravel

51 - 200 employees

Founded 2016

💼 Consulting

📦 Logistics

✈️ Travel

💰 $27M Series B on 2022-10

Consulting • Logistics • Travel

WeTravel is a comprehensive booking and payments platform designed specifically for multi-day and group travel businesses. It enables over 5,000 travel companies to accept payments instantly, manage bookings efficiently, and facilitate global supplier transfers. The platform offers tools for creating stunning trip pages, payment processing with low fees, and easy booking management to enhance the customer journey and streamline operations for travel advisors and agencies.

📋 Description

• Manage and nurture relationships with new and existing clients • Proactively identify opportunities to upsell or expand product usage • Serve as a key point of contact for client questions and concerns • Collaborate cross-functionally with Sales, Customer Support, and Product teams • Gather and share customer feedback to improve product and service delivery • Resolve customer issues with a calm, proactive, and friendly approach • Drive long-term client satisfaction and engagement • Help travel businesses maximize the value of WeTravel's SaaS platform

🎯 Requirements

• Native or C2-level Italian speaker • Fully proficient in English (required) • Excellent written and verbal communication skills • Strong interpersonal and customer service instincts • 2+ years of experience in B2B account management or customer success • Ability to manage multiple clients and needs simultaneously • Solutions-oriented and calm under pressure • Comfortable working in a remote-first, fast-paced environment • Willingness to travel up to 10% for client visits • Full legal right to work in Spain through citizenship or residency • No visa sponsorship or relocation assistance available • Additional European language is a bonus • SaaS sales or upselling experience is a bonus • Up-to-date understanding of travel-industry consumer behavior is a bonus • Knowledge of HubSpot CRM or other CRM platforms is a bonus

🏖️ Benefits

• Full-time, Fixed Term Contract (International Contractor) • Generous "Time to Recharge" policy — unlimited paid time off • Amsterdam Program — visit the Amsterdam HQ for 2–4 weeks every year, staying in a WeTravel apartment • Work remotely for a maximum of 4 weeks per calendar year from another approved location • Extensive paid family leave • Three paid volunteer days per year • 2-week cross-functional onboarding program • Cutting-edge equipment and tools • Coverage for certain work-from-home equipment • International, travel-loving team • $10K–$12K commission opportunity

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