Implementation Specialist, Benefits

🔥 14 hours ago

🇺🇸 United States – Remote

💵 $53k - $69.7k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

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WEX

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1983

🚗 Transport

💸 Finance

💳 Fintech

💰 $310M Post-IPO Debt on 2020-06

Transport • Finance • Fintech

WEX is a global commerce platform specializing in various business solutions to address operational challenges. They provide services in managing and mobilizing fleets with their fuel card systems, offering comprehensive fleet management and analytics. Additionally, they focus on business payments solutions that streamline processes across industries, enhancing efficiency and security. WEX is also involved in employee benefits administration, helping organizations effectively manage health and reimbursement accounts. Their diverse range of services caters to numerous sectors, emphasizing innovation, sustainability, and effective solutions for business growth.

📋 Description

• Design and execute client implementations adhering to WEX's recommended frameworks • Spearhead cross-functional collaboration, aligning Sales, Client Support Services, Operations, Claims, Integration Analysts, and Participant Services • Provide expert guidance and insights, act as the client advocate, championing necessary process improvements • Conduct reviews of implementation documentation, ensuring accuracy and completeness of plan configurations • Maintain documentation of scope and associated risks, proactively mitigating potential project disruptions • Cultivate and nurture strategic partnerships with consultants, brokers, and employers • Drive continuous process improvement initiatives, enhancing efficiency and maximizing client value

🎯 Requirements

• Bachelor’s degree (preferred) • Minimum of three years of relevant industry experience or equivalent • Proficiency in Google Suite and Microsoft Office applications • Familiarity with OnBase document management system (preferred) • Demonstrated ability to navigate and utilize multiple technological platforms • Extensive experience in client-facing roles, demonstrating exceptional communication and interpersonal skills • Proven expertise in escalation management and a commitment to achieving superior client satisfaction.

🏖️ Benefits

• health, dental and vision insurances • retirement savings plan • paid time off • health savings account • flexible spending accounts • life insurance • disability insurance • tuition reimbursement • more