Recovery Agent – Bilingual, French/Spanish

🔥 14 hours ago

🗣️🇫🇷 French Required

🗣️🇪🇸 Spanish Required

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Logo of WEX

WEX

5001 - 10000 employees

Founded 1983

🚗 Transport

💸 Finance

💳 Fintech

💰 $310M Post-IPO Debt on 2020-06

Transport • Finance • Fintech

WEX is a global commerce platform specializing in various business solutions to address operational challenges. They provide services in managing and mobilizing fleets with their fuel card systems, offering comprehensive fleet management and analytics. Additionally, they focus on business payments solutions that streamline processes across industries, enhancing efficiency and security. WEX is also involved in employee benefits administration, helping organizations effectively manage health and reimbursement accounts. Their diverse range of services caters to numerous sectors, emphasizing innovation, sustainability, and effective solutions for business growth.

📋 Description

• Communicates with customers to negotiate and obtain immediate payment • Manages delinquencies from rolling to the next level • Proficient use of multiple systems • Applies industry knowledge and departmental policies • Executes skip tracing resources to reach decision makers • Documents accounts and follow-ups • Engages in peer collaboration for sharing/implementing collection best practices • Performs additional duties and participates in special projects

🎯 Requirements

• Bilingual-French/Spanish • High School Diploma with 1-2 years of experience in a related field • At least one year of transportation industry customer support experience • Basic accounting and Skip Tracing knowledge • Analytical skills • Sound decision making/judgment • Ability to maintain confidentiality of customer and company information • Organized/Time Management ability • Ability to be productive while maintaining quality • Results-Oriented • Self-motivated • Effective oral and written communication skills • Working knowledge of Google Sheets

🏖️ Benefits

• health, dental and vision insurances • retirement savings plan • paid time off • health savings account • flexible spending accounts • life insurance • disability insurance • tuition reimbursement

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