Director, Client Strategy

🔥 19 hours ago

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Logo of Wheelhouse Digital Marketing Group

Wheelhouse Digital Marketing Group

11 - 50 employees

⚕️ Healthcare Insurance

Healthcare Insurance • Digital Advertising • Data Science

Wheelhouse Digital Marketing Group (DMG) is a performance marketing agency specializing in digital advertising, digital strategy, data science, and creative services. They focus on solving digital challenges for healthcare, medtech, and other innovative brands by leveraging proprietary technology and first-party data solutions. Wheelhouse DMG excels in providing HIPAA-compliant analytics and data solutions, helping brands to thrive in the evolving data privacy landscape. Their work spans various industries, including healthcare, government agencies, and insurers, with a strong emphasis on delivering growth and return on investment through integrated capabilities and custom strategies.

📋 Description

• Own client health and strategic direction for a defined set of complex and flagship accounts, in partnership with the Director of Account Management • Synthesize inputs from Digital Advertising, Digital Strategy, Marketing Sciences, and Account Management into coherent strategic stories, clear recommendations, and executive-friendly roadmaps • Stay ahead of client needs by proactively identifying risks, opportunities, and strategic shifts before the client raises them • Lead Strategy Group, pressure-testing account strategy on a weekly basis and modeling the standard of rigor Wheelhouse expects • Coach and give direct, candid feedback to Account Managers, raising the team’s strategic capability over time, without formal line authority • Act as a trusted thought partner and pressure-release valve for the Director of Account Management and the broader AM team

🎯 Requirements

• 8+ years in a digital, performance, or integrated agency environment, with demonstrated ownership of strategy for large, complex accounts • Proven ability to synthesize cross-channel data, performance insights, and client history into executive-level narratives and recommendations • Comfortable presenting to and pushing back on C-suite and VP-level client contacts with confidence and care • Strong strategic instincts: identifies risks and opportunities early, reframes problems, and resets direction when conditions change • Comfortable giving direct, candid feedback and coaching to people who do not report to them • Exceptional written and verbal communication; translates complexity into clarity without oversimplifying • Experience operating in high-pressure, politically complex client environments • A bias toward action: the judgment to know the difference between a moment to push forward, a moment to stop and rethink, and a moment to escalate immediately • Healthcare, health tech, medtech, or other regulated industry experience preferred • Familiarity with performance media measurement, attribution frameworks, or data-driven strategy preferred • Experience partnering closely with account management or client success to elevate the strategic quality of AM-led relationships preferred

🏖️ Benefits

• Company-sponsored Medical, Dental and Vision coverage for the employee and their dependents • Short Term Disability, Long Term Disability, Life Insurance and AD&D Benefits • Access to the Company's Employee Assistance Program • Quarterly volunteering and donation match • $50 monthly Wellness stipend • $1000 annual Professional Development & Education credit • Joy Fund of $50 per month that can be spent on anything that brings joy to a Wheelhouse employee or client • Unlimited PTO • Generous Company Holidays • Monthly Mental Health Days for employees to rest and recharge • 3 months of 100% paid parental leave • Participation in the Wheelhouse 401k program, including 100% match up to 4% of salary • Participation in a Student Loan Assistance program

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