Product Operations Specialist

November 19

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Wild Alaskan Company

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The Wild Alaskan Company offers an online direct-to-consumer membership service for premium wild-caught seafood. By joining our monthly seafood program, you’ll receive a box of sustainably harvested seafood every month. We source the highest quality seafood from top Alaskan and Pacific Northwest fisheries and ship it directly to your home.

51 - 200 employees

📋 Description

• Track and update progress of work across multiple workstreams • Assist in the development of internal documentation about how WAC’s products function • Serve as the point-person across the company on product operations tasks and insights, as well as how our digital products function • Willing to be a scrappy contributor in testing, UAT, requirements gathering and acceptance criteria development • Champion best practices in product delivery, product operations, and continuous improvement • Identify inefficiencies in current processes, frameworks and toolsets, and propose improvements • Other initiatives and duties as assigned

🎯 Requirements

• Experienced in operations, technical program management, and/or customer experience-type responsibilities • Systems thinker with a bias for action and process optimization • Strong organizational skills and attention to detail • Insatiable desire to learn • Clear communicator and natural collaborator • Comfortable with being uncomfortable • Comfortable managing tools, workflows, and documentation in a scaling environment

🏖️ Benefits

• health, vision, and dental insurance • 401k • PTO • safe/sick time • vacation • parental leave • delicious box of free fish every month