HR Operations Specialist

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πŸ”₯ 23 minutes ago

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Logo of Wilson

Wilson

1001 - 5000 employees

☁️ SaaS

SaaS

Wilson is a company referenced only by a short sign-in page snippet: "Welcome to Wilson! Sign-in options Terms of use Privacy & cookies... " The available information indicates Wilson operates a web-based service that requires user authentication and has standard legal and privacy links. There is insufficient detail to identify its products, customers, or vertical focus; the primary observable characteristic is that it is a digital platform or online service.

πŸ“‹ Description

β€’ Coordinate HR Shared Services work activities across North America. β€’ Support United States I-9 compliance administration and related documentation. β€’ Assist with unemployment claim administration and tracking. β€’ Conduct intake and routing of entry-level Employee Relations matters. β€’ Provide HR operational and back-office administrative support. β€’ Manage and coordinate escalations that require North America-based support. β€’ Partner closely with offshore support teams to ensure work is completed accurately and within service expectations. β€’ Monitor work queues, track open requests, and drive issues through resolution. β€’ Support reporting, data validation, process documentation, and general HR operations activities. β€’ Serve as a point of coordination between employees, managers, HR teams, vendors, and internal support functions.

🎯 Requirements

β€’ 2–5 years of experience in HR Operations, HR Administration, HR Shared Services, Employee Services, or a related field. β€’ Exceptional attention to detail and organizational skills. β€’ Strong written and verbal communication skills. β€’ Demonstrated ability to manage multiple priorities and follow through on commitments. β€’ Ability to work effectively with teams across multiple locations and time zones. β€’ Strong technical aptitude and ability to learn new systems quickly. β€’ Customer-focused mindset with strong problem-solving skills.

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