Wing Assistant
501 - 1000 employees
🤝 B2B
☁️ SaaS
⚡ Productivity
💰 $2.1M Seed Round on 2022-03
B2B • SaaS • Productivity
Wing Assistant is a company specializing in providing virtual assistant services to businesses worldwide. The company offers a wide range of services including general virtual assistant work, executive assistance, customer service, bookkeeping, and digital marketing. Wing Assistant aims to enhance productivity for startups and enterprise teams by delegating tasks to dedicated virtual assistants, reducing operational load, and enabling businesses to focus on core activities. Their services are accessible via a subscription model, providing flexible and cost-effective solutions compared to traditional hiring methods. Clients benefit from a dedicated assistant model where the assistant works solely for their business, gaining a deeper understanding of their processes over time.
E-Commerce Specialist – Shipping Logistics Background
🕒 March 2
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Wing Assistant
501 - 1000 employees
🤝 B2B
☁️ SaaS
⚡ Productivity
💰 $2.1M Seed Round on 2022-03
B2B • SaaS • Productivity
Wing Assistant is a company specializing in providing virtual assistant services to businesses worldwide. The company offers a wide range of services including general virtual assistant work, executive assistance, customer service, bookkeeping, and digital marketing. Wing Assistant aims to enhance productivity for startups and enterprise teams by delegating tasks to dedicated virtual assistants, reducing operational load, and enabling businesses to focus on core activities. Their services are accessible via a subscription model, providing flexible and cost-effective solutions compared to traditional hiring methods. Clients benefit from a dedicated assistant model where the assistant works solely for their business, gaining a deeper understanding of their processes over time.
📋 Description
• Handle customer emails, texts, and phone calls (low-touch inquiries, general questions about products/process) • Coordinate shipping logistics - get quotes from FedEx, crating companies, communicate with shippers and customers • Manage inventory lifecycle - receiving from shippers, tracking, uploading to Shopify, through to delivery • Schedule high-touch sales calls for serious prospects • Communicate with auction houses regarding shipping/receiving • Handle order fulfillment and processing through Shopify
🎯 Requirements
• At least 5 year experience in eCommerce, website maintenance, and related industries • Experience with content, product, and inventory management • Skills and knowledge of Shopify and FedEx or UPS or DHL express or other shipping logistics platform • Excellent English communication skills, both written and verbal (at least B2 levels) • Strong copywriting and editing skills • Experience with using Google Analytics for project management and reporting • Proficient in MS Office, esp. Excel • Knowledge of CSS Media queries
🏖️ Benefits
• Health Insurance (HMO) • Performance Incentives • Job Security and Stability • Paid Training • Inclusive Culture • Upskilling Opportunities • 100% Work-From-Home • Exceptionally Supportive Team • Opportunities for Career Growth • Fun Work Environment • Holiday & Overtime Pay
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