Bilingual Medical Receptionist

🕒 July 22

🌐 Brazil, El Salvador, +5 more countries – Remote

🇧🇷 Brazil – Remote 🇸🇻 El Salvador – Remote 🇨🇷 Costa Rica – Remote 🇦🇷 Argentina – Remote 🇨🇴 Colombia – Remote 🇭🇳 Honduras – Remote 🇻🇪 Venezuela – Remote

💵 $12.5k - $16.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💬 Bilingual

👻 Ghost score 49%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Winning Assistants LLC

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Winning Assistants LLC is a staffing and recruiting company that provides virtual assistants from the top 1% of the global talent pool. They specialize in helping doctors, healthcare professionals, and business owners save time, reduce costs, and scale operations with highly skilled, HIPAA-compliant virtual assistants. Their services include admin support, medical office management, marketing, and customer service, allowing clients to focus on growth.

📋 Description

• Answer inbound calls and manage phone reception • Call, text, and email patients for appointment reminders and updates • Respond to inquiries regarding insurance, copays, and appointments • Provide pre-appointment instructions, including medication reminders • Schedule, reschedule, and confirm appointments • Manage new patient referrals and bookings • Handle voicemail follow-ups and return calls • Maintain organized scheduling workflows to reduce no-shows • Process insurance e-fax referrals • Manage authorizations and eligibility checks • Organize and track patient-related documents • Make outbound calls for appointment confirmations, follow-ups, and no-shows • Conduct courtesy reminder calls prior to appointments • Assist with day-to-day administrative tasks • Maintain accurate and organized records and workflows • Serve as the first point of contact with professional, efficient, patient-friendly communication • Provide administrative support for referrals, authorizations, scheduling, and documentation

🎯 Requirements

• Strong phone etiquette and professional communication skills • Solid understanding of medical terminology (ophthalmology preferred) • High attention to detail, especially for insurance and documentation tasks • Ability to multitask in a fast-paced, high-volume environment • Experience with scheduling, patient coordination, and administrative workflows • Familiarity with insurance processes, authorizations, and e-fax systems • Comfortable using practice management systems and communication tools • Ability to quickly learn systems such as Medics Premier, Weave, or similar platforms • Basic proficiency in email, spreadsheets, and documentation tools • Background in healthcare (Medical Assistant, Medical Receptionist, or similar role) preferred • Experience in high-call-volume clinics or fast-paced environments preferred • Knowledge of appointment scheduling and no-show reduction strategies preferred • Bilingual in English and Spanish (required) • Proficient in speaking and writing English very clearly • Relevant work experience required • Must submit an NBI clearance and/or Local Police Clearance background check before onboarding • Available for video meetings with camera on when needed • Reliable laptop or desktop computer • High-speed internet connection, minimum 10 Mbps • Noise-canceling headset • Webcam for virtual meetings • Quiet, professional workspace

🏖️ Benefits

• Dedicated HR & Contractor Support Team • Premium VPN Access (Optional) • HIPAA & Cybersecurity Training + Certification (Provided) • Top 1% VA Performance Training • Client-Approved U.S. Holidays • Client-Approved Paid or Unpaid Time Off • Access to Tools & Resources • Optional Performance-Based Incentives