Healthcare Appointment Setter, Patient Engagement Specialist

🕒 July 28

🇵🇭 Philippines – Remote

💵 $6 - $7 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

📅 Appointment Setter

👻 Ghost score 37%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Winning Assistants LLC

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Winning Assistants LLC is a staffing and recruiting company that provides virtual assistants from the top 1% of the global talent pool. They specialize in helping doctors, healthcare professionals, and business owners save time, reduce costs, and scale operations with highly skilled, HIPAA-compliant virtual assistants. Their services include admin support, medical office management, marketing, and customer service, allowing clients to focus on growth.

📋 Description

• Make a high volume of outbound calls to new and existing leads • Follow up with leads through phone, text, and CRM • Build rapport, ask effective questions, and identify patient needs and interests • Communicate services and guide prospective patients toward booking consultations • Handle basic questions, hesitations, and objections • Follow up until leads book, decline, or move into nurture • Document call outcomes, next steps, and follow-up activities in the CRM • Work toward appointment-setting, conversion, and outbound activity KPIs • Reconnect with previous or inactive patients • Follow up with patients who inquired or attended consultations but did not proceed • Share promotions, treatments, and special offers • Support positive patient experiences and encourage repeat visits and referrals • Answer incoming calls and assist with patient inquiries • Support patient intake and collect required information • Send and follow up on consent forms, waivers, and required paperwork • Provide pre- and post-care communication and instructions • Maintain accurate patient records, appointment notes, and CRM documentation • Complete daily activity and performance reports • Assist with general administrative tasks • Assist with basic social media scheduling and content support • Respond to comments or messages when needed • Support online patient engagement efforts

🎯 Requirements

• Proven experience in outbound calling, cold calling, sales, appointment setting, lead generation, or lead conversion • Experience converting leads or inquiries into booked appointments or consultations • Comfortable making a high volume of outbound calls • Clear, confident, and professional speaking voice • Strong communication and relationship-building skills • Ability to ask effective questions and handle basic objections • Persistent and organized approach to lead follow-up • Experience working toward sales, appointment-setting, conversion, or outbound activity KPIs • Strong CRM documentation and lead management skills • Excellent follow-through, sense of urgency, and ownership • Self-motivated, organized, and comfortable working independently in a remote environment • Reliable and interested in a long-term opportunity • Must speak and write English clearly and professionally • Must have relevant work experience • Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding • Must be available to attend video meetings with camera on when required • Reliable laptop or desktop computer • Stable high-speed internet connection, minimum 25 Mbps • Noise-canceling headset • Working webcam • Quiet and professional work environment • Experience in healthcare, wellness, weight loss, aesthetics, medical spas, or similar patient-focused environments (nice to have) • Experience selling or booking consultations for healthcare, wellness, beauty, or elective services (nice to have) • Experience with GoHighLevel, Mindbody, Bowtie, Ooma, or similar CRM, scheduling, and phone platforms (nice to have) • Experience with patient intake, consent follow-up, patient re-engagement, or pre/post-care communication (nice to have) • HIPAA awareness or previous experience handling patient information (nice to have) • Basic social media scheduling or content management experience (nice to have) • GoHighLevel (GHL), Mindbody, Bowtie, Ooma, CRM and lead management systems, Google Workspace, and Microsoft Office

🏖️ Benefits

• Dedicated HR & Contractor Support Team • Premium VPN Access (Optional) • HIPAA & Cybersecurity Training + Certification (Provided) • Top 1% VA Performance Training • Client-Approved U.S. Holidays • Client-Approved Paid or Unpaid Time Off • Access to Tools & Resources • Optional Performance-Based Incentives