Healthcare Billing, Patient Care Coordinator

🔥 12 hours ago

🇵🇭 Philippines – Remote

💵 $5 - $7 / hour

⏱ Part Time

🟡 Mid-level

🟠 Senior

🏥 Medical Billing and Coding

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Winning Assistants LLC

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Winning Assistants LLC is a staffing and recruiting company that provides virtual assistants from the top 1% of the global talent pool. They specialize in helping doctors, healthcare professionals, and business owners save time, reduce costs, and scale operations with highly skilled, HIPAA-compliant virtual assistants. Their services include admin support, medical office management, marketing, and customer service, allowing clients to focus on growth.

📋 Description

• Manage rolling prior authorizations by reviewing patient charts and required documentation • Handle weekly medical billing and verify information before submission • Submit claims through the appropriate clearinghouse • Assist with denied claims, investigate issues, and support resolution • Maintain accurate authorization and billing documentation • Verify insurance eligibility and benefits, primarily for Blue Cross Blue Shield processes • Identify authorization, eligibility, and billing issues before services are provided • Respond to insurance-related patient inquiries • Screen new patient inquiries and review intake criteria • Schedule qualified patients for new patient intake appointments • Coordinate consultations requiring additional assessment • Complete and accurately enter patient intake documentation • Conduct outbound patient follow-up calls throughout the care journey • Communicate with patients using a warm, compassionate, trauma-informed approach • Schedule and reschedule appointments and manage inquiries and post-treatment follow-ups • Explain next steps and provide timely patient communication • Answer incoming patient calls and manage voicemail follow-up • Coordinate schedules and maintain accurate patient records • Support daily healthcare administrative workflows • Identify inefficiencies and proactively recommend process improvements • Participate in virtual meetings with the camera on when required

🎯 Requirements

• Strong previous experience with U.S. healthcare billing and insurance workflows is required • Hands-on experience processing prior authorizations is required • Strong knowledge of insurance verification, eligibility, benefits, claims, and denied claims • Familiarity with Blue Cross Blue Shield (BCBS) processes is highly preferred • Experience working with U.S.-based healthcare practices in a remote or virtual capacity is preferred • Experience with behavioral health or mental health practices is a strong advantage • Rhode Island healthcare or insurance experience is helpful but not required • Experience using PracticeQ, Office Ally, Availity, or similar EHR, billing, clearinghouse, and insurance platforms is preferred • Medical degree or active clinical license is not required • Trauma-informed, compassionate approach when communicating with patients • Comfort speaking with individuals dealing with sensitive or difficult circumstances • Proactive approach and ability to recommend workflow improvements • Excellent attention to detail with insurance, billing, authorizations, and patient records • Organized and capable of managing multiple administrative priorities independently • Highly proficient in spoken and written English, with clear and professional communication skills • Relevant U.S. healthcare administrative experience • Ability to submit an NBI Clearance and/or Local Police Clearance background check before onboarding • Availability for virtual video meetings with the camera on when required • Ability to maintain patient confidentiality and follow healthcare privacy and security practices • Reliable laptop or desktop computer • Stable high-speed internet connection of at least 25 Mbps • Noise-canceling headset • Working webcam • Quiet and professional work environment

🏖️ Benefits

• Dedicated HR & Contractor Support Team • Premium VPN access (optional) • HIPAA & Cybersecurity Training + Certification (provided) • Top 1% VA Performance Training • Client-approved U.S. holidays • Client-approved paid or unpaid time off; paid time off is optional and only if offered by the client • Access to tools and resources, including templates, workflow guides, productivity tools, and client-specific SOP support • Optional performance-based incentives, bonuses, or increased hours based on performance • Opportunity to transition from part-time to full-time between November and January