Medical Billing, Accounts Receivable Follow-Up VA, EHR: Therapy Notes

🔥 0 minutes ago

🇵🇭 Philippines – Remote

💵 $5 - $7 / hour

⏱ Part Time

🟡 Mid-level

🟠 Senior

🏥 Medical Billing and Coding

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Winning Assistants LLC

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Winning Assistants LLC is a staffing and recruiting company that provides virtual assistants from the top 1% of the global talent pool. They specialize in helping doctors, healthcare professionals, and business owners save time, reduce costs, and scale operations with highly skilled, HIPAA-compliant virtual assistants. Their services include admin support, medical office management, marketing, and customer service, allowing clients to focus on growth.

📋 Description

• Take ownership of the billing backlog of approximately 50 rejected claims • Review rejected or unpaid claims in TherapyNotes and determine rejection, denial, or delayed-payment reasons • Correct billing discrepancies and resubmit claims when appropriate • Prioritize time-sensitive claims and reimbursement deadlines • Perform Accounts Receivable follow-up on outstanding insurance balances • Contact insurance companies for claim status updates and required documentation or corrective actions • Persistently follow up on unresolved claims until resolution or next action is established • Document claim statuses, payer responses, corrective actions, and follow-up requirements • Review and interpret Explanation of Benefits (EOBs) • Investigate insurance rejections, denials, payment discrepancies, and billing issues • Identify recurring billing issues contributing to claim rejections • Assist with billing disputes and reimbursement discrepancies • Establish an organized process for tracking rejected and outstanding claims • Flag complicated billing or recoupment issues for escalation • Provide updates on recovered claims, unresolved balances, and action items • Improve billing accuracy and follow-up processes to reduce future claim rejections • Manage a secondary email account for employee reports related to the practice’s DCFS contract • Coordinate monthly DCFS reports and remind staff to submit information on time • Assist with administrative email organization and follow-up • Support SAM renewals, credentialing, and re-credentialing • Answer or assist with phone calls when needed • Support additional administrative projects as assigned

🎯 Requirements

• Hands-on experience using TherapyNotes for billing is REQUIRED • Medical insurance billing and claims processing experience is REQUIRED • Strong experience with AR follow-up, rejected claims, denials, EOBs, and insurance follow-up • Ability to independently investigate claim issues and determine appropriate next steps • Strong understanding of the insurance reimbursement lifecycle • Experience communicating with insurance companies regarding claim status, rejections, denials, and billing discrepancies • Strong attention to detail when reviewing claim information and identifying billing errors • Comfortable handling billing disputes and complicated insurance-related issues • Knowledge of HIPAA requirements and ability to maintain strict confidentiality • Strong written and verbal English communication skills • Ability to work independently and manage multiple outstanding claims and follow-up deadlines • Relevant work experience • Must provide an NBI Clearance and/or Local Police Clearance before onboarding • Must attend video meetings with camera on when required • Comfortable with TherapyNotes, email platforms, phone/VoIP systems, Slack, Salesforce, WhatsApp, Skype, Zoom, Google Meet, and other communication platforms • Preferred: behavioral health, mental health, counseling, psychology, psychiatric practice experience • Preferred: Medicaid and commercial insurance experience • Preferred: Blue Cross/Blue Cross Medicaid claims experience • Preferred: insurance credentialing or recredentialing experience • Preferred: familiarity with SAM renewals • Reliable laptop or desktop computer • Stable high-speed internet connection of at least 25 Mbps • Noise-canceling headset • Working webcam • Quiet and professional work environment

🏖️ Benefits

• Dedicated HR & Contractor Support Team • Premium VPN access (optional) • HIPAA & Cybersecurity Training + Certification • Top 1% VA Performance Training • Client-approved U.S. holidays • Client-approved paid or unpaid time off; paid time off is optional and only if offered by the client • Access to tools and resources, including templates, workflow guides, productivity tools, and client-specific SOP support • Optional performance-based bonuses, incentives, or increased hours