Medical Billing & Cross-Coding Specialist – Oral Surgery

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Winning Assistants LLC

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51 - 200 employees

At Winning Assistants, we help doctors, healthcare professionals, and business owners save time, cut costs, and scale their operations with highly skilled, HIPAA-compliant virtual assistants. Our VAs handle tasks like admin support, medical office management, marketing, and customer service, allowing you to focus on growth.

📋 Description

• Process medical claims accurately for oral surgery procedures • Perform cross-coding between dental and medical insurance • Review documentation to ensure accurate coding and billing submission • Support insurance reimbursement processes and resolve billing discrepancies • Maintain accurate billing records and documentation • Verify insurance eligibility and benefits as needed • Assist with claim follow-ups and reimbursement tracking • Ensure all billing activities comply with HIPAA and healthcare regulations • Protect confidential patient information and maintain accurate documentation • Utilize Open Dental to manage billing workflows, patient records, and practice information • Collaborate with providers and administrative staff to support billing workflows • Maintain organized billing records and reports • Assist with workflow improvements and operational projects as assigned • Perform additional administrative duties to support the practice as needed

🎯 Requirements

• Previous experience with medical billing is required • Hands-on experience with medical and dental cross-coding is strongly preferred • Experience supporting oral surgery, dental specialty, or surgical practices is highly preferred • Strong understanding of medical billing workflows, insurance reimbursement processes, and claim management • Open Dental – Required. Candidates must have hands-on experience using Open Dental for billing, patient records, scheduling, or practice management within a dental or oral surgery practice. • Strong knowledge of oral surgery procedures, terminology, and clinical workflows • Ability to understand clinical documentation and apply accurate billing and coding practices • Familiarity with healthcare compliance standards and HIPAA regulations • Strong attention to detail and organizational skills • Excellent critical thinking and problem-solving abilities • Reliable, proactive, and able to work independently • Strong productivity and time-management skills • Professional verbal and written English communication • Comfortable following established processes while adapting to changing priorities • Must be proficient in speaking and writing clear, professional English • Must have relevant healthcare or administrative work experience • Must be able to submit an NBI Clearance and/or Local Police Clearance before onboarding (mandatory) • Must be available for video meetings with camera on when required

🏖️ Benefits

• Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication. • Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks. • HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients. • Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention. • Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule. • Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client. • Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best. • Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.