Medical Billing Specialist – Dental

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Winning Assistants LLC

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51 - 200 employees

At Winning Assistants, we help doctors, healthcare professionals, and business owners save time, cut costs, and scale their operations with highly skilled, HIPAA-compliant virtual assistants. Our VAs handle tasks like admin support, medical office management, marketing, and customer service, allowing you to focus on growth.

📋 Description

• Submit dental insurance claims through electronic claims submission systems • Assist in transitioning the practice from manual to electronic claims processing • Manage accounts receivable (A/R) and follow up on outstanding insurance claims • Perform payment posting and reconcile insurance payments • Investigate and resolve outstanding billing and reimbursement issues • Verify patient insurance eligibility and benefits • Navigate insurance portals and electronic claims submission systems • Coordinate and follow up on patient treatment plans • Communicate with insurance companies regarding claims, benefits, and reimbursement status • Answer inbound phone calls professionally • Make outbound calls to patients and insurance companies • Schedule and manage patient appointments • Manage and respond to emails • Maintain accurate patient records within Eaglesoft and other practice management systems • Provide general administrative support to improve office efficiency

🎯 Requirements

• Previous experience in medical billing or dental billing is required • Dental billing experience is highly preferred; however, candidates with a strong medical billing background are encouraged to apply • Strong knowledge of claims submission, accounts receivable (A/R), insurance verification, and payment posting • Experience using insurance portals and electronic claims submission systems • Experience following up on denied, delayed, or outstanding insurance claims • Experience with Eaglesoft (preferred) • Candidates with experience using similar dental practice management software, such as Open Dental, are also encouraged to apply • Excellent attention to detail with a high level of accuracy • Strong organizational and time management skills • Reliable, dependable, and committed to a long-term role • Self-motivated and able to work independently with minimal supervision • Strong analytical and problem-solving skills • Professional verbal and written English communication skills • Comfortable communicating with patients and insurance companies via phone and email • Quick learner who can adapt to new software and workflows • Must speak and write English clearly and professionally. • Must have relevant work experience. • Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding (mandatory). • Must be available to attend video meetings with camera on when required.

🏖️ Benefits

• Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication. • Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks. • HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients. • Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention. • Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule. • Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client. • Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best. • Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.