Medical Billing Specialist – Endocrine Care

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Winning Assistants LLC

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51 - 200 employees

At Winning Assistants, we help doctors, healthcare professionals, and business owners save time, cut costs, and scale their operations with highly skilled, HIPAA-compliant virtual assistants. Our VAs handle tasks like admin support, medical office management, marketing, and customer service, allowing you to focus on growth.

📋 Description

• Medical Billing: Manage the full medical billing cycle, including claim submission, insurance claim follow-up, payment posting, denial resolution, and overall billing workflow. • Patient Communication: Handle inbound and outbound calls professionally. • Respond to billing inquiries from patients and insurance companies. • Provide timely follow-up regarding outstanding balances or claim-related concerns. • Athena EMR & Documentation: Accurately document billing activities and communications in Athena EMR. • Maintain organized billing records. • Ensure timely follow-up on outstanding accounts. • Team Collaboration: Work closely with the office team to resolve billing questions, account discrepancies, and other payment-related issues.

🎯 Requirements

• Previous medical billing experience at least 1 year. • Strong experience using Athena EMR (preferred). • Excellent phone etiquette and communication skills. • Ability to multitask in a fast-paced environment. • Strong organizational and time-management skills. • Comfortable working independently in a remote setting. • Highly detail-oriented and dependable. • Tech-savvy with experience using digital communication and organizational tools. • Must speak and write English clearly and professionally. • Must have relevant work experience. • Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding (mandatory). • Must be available to attend video meetings with camera on when required. • Computer: Reliable laptop or desktop computer. • Internet: Stable high-speed internet connection (minimum 25 Mbps). • Audio: Noise-canceling headset. • Video: Working webcam for virtual meetings. • Workspace: Quiet and professional work environment.

🏖️ Benefits

• Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication. • Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks. • HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients. • Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention. • Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule. • Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client. • Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best. • Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.