Patient Scheduling & Reactivation Coordinator, Open Dental

Likely ghost job

🕒 May 12

🇵🇭 Philippines – Remote

💵 $10.4k - $12.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Patient Coordinator

👻 Ghost score 63%

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Logo of Winning Assistants LLC

Winning Assistants LLC

51 - 200 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Winning Assistants LLC is a staffing and recruiting company that provides virtual assistants from the top 1% of the global talent pool. They specialize in helping doctors, healthcare professionals, and business owners save time, reduce costs, and scale operations with highly skilled, HIPAA-compliant virtual assistants. Their services include admin support, medical office management, marketing, and customer service, allowing clients to focus on growth.

📋 Description

• Contact inactive or dormant patients to encourage appointment scheduling • Re-engage patients with unscheduled or unfinished treatment plans • Schedule and confirm patient appointments efficiently • Handle patient objections and scheduling hesitations professionally • Follow up with assigned patients who have not scheduled appointments • Manage outreach workflows and scheduling coordination • Import Medicaid intervention list data into Open Dental • Contact incoming leads from Google and social media retargeting campaigns • Follow up with patients who missed, canceled, or broke appointments • Maintain accurate communication notes and patient updates • Assist with light insurance verification for last-minute scheduling needs • Support administrative and operational tasks when the patient coordinator is unavailable • Help maintain organized scheduling and patient communication workflows • Track outbound calls, booked appointments, and audit acceptance rate

🎯 Requirements

• Strong English communication skills with a confident and professional phone presence • Previous experience with appointment setting, patient scheduling, or outbound calling • Ability to handle objections and guide conversations toward booking appointments • Comfortable making a high volume of outbound calls daily • Experience working in dental or healthcare environments preferred • Strong organizational and follow-through skills • Ability to work independently and remain motivated in a remote environment • Must-have experience with Open Dental • Strong phone communication and objection-handling ability • Must be proficient in speaking and writing English very clearly • Must have relevant work experience • Must be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding • Must be available for video meetings with camera on when needed • Reliable laptop or desktop computer • High-speed internet connection with minimum 25 Mbps • Noise-canceling headset • Webcam for virtual meetings • Quiet, professional workspace

🏖️ Benefits

• Dedicated HR & Contractor Support Team • Premium VPN Access (Optional) • HIPAA & Cybersecurity Training + Certification (Provided) • Top 1% VA Performance Training • Client-Approved U.S. Holidays • Client-Approved Paid or Unpaid Time Off • Access to Tools & Resources • Optional Performance-Based Incentives

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