WNS
10,000+ employees
Founded 1996
🤝 B2B
🏢 Enterprise
☁️ SaaS
B2B • Enterprise • SaaS
WNS is a global business process management company that operates across 13 countries with over 66 delivery centers and employs more than 62,000 people. The organization is committed to inclusivity and diversity, fostering a unique culture of co-creation and continuous learning. WNS offers various career opportunities across the Asia Pacific, Europe, Africa, and the Americas, and prides itself on its transparent and merit-based recruitment process. As a leader in its field, WNS focuses on nurturing future leaders and decision-makers while maintaining a strong emphasis on social responsibility through initiatives like the WNS Cares Foundation.
Group Manager – FNA
🕒 June 3
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
WNS
10,000+ employees
Founded 1996
🤝 B2B
🏢 Enterprise
☁️ SaaS
B2B • Enterprise • SaaS
WNS is a global business process management company that operates across 13 countries with over 66 delivery centers and employs more than 62,000 people. The organization is committed to inclusivity and diversity, fostering a unique culture of co-creation and continuous learning. WNS offers various career opportunities across the Asia Pacific, Europe, Africa, and the Americas, and prides itself on its transparent and merit-based recruitment process. As a leader in its field, WNS focuses on nurturing future leaders and decision-makers while maintaining a strong emphasis on social responsibility through initiatives like the WNS Cares Foundation.
📋 Description
• Work towards meeting all Finance and Operations measures. • Manage end to end F&A processes for defined projects and assigned territories. • Manage external and internal customer expectations. • Delivers on promises to clients, even if unrelated to SLA’s. • Delivers processes as per client SLA’s. • Actively reacts to CSAT comments and recommends the solutions to exceed client’s expectations. • Manage attrition (keep below target). • Mentoring direct reports in terms of their day-to-day tasks and career path (incl. defining their development needs). • Promotes rewards and recognition programs linked to values and specific business objectives. • Invests in opportunities to better serve clients and delivering solutions, not just meeting SLA’s.
🎯 Requirements
• Experience in managing big F&A teams • Demonstrated leadership skills and high performance • Good verbal and written communication skills • High level of accuracy and analytical skills • Project planning and handling calls with stakeholders for project implementation • Attention to details
🏖️ Benefits
• Remote work options
Apply NowSimilar Jobs
🕒 May 29
Senior Manager Partner Enablement at Akamai focusing on Cloud Computing partner strategies. Designing onboarding and managing enablement programs for improved partner readiness and success.
🕒 May 29
Regional Account Manager driving sales engagements into mid-size enterprise accounts and strategic partners. Creating account plans to implement Fortinet products and develop executive relationships.
🗣️🇪🇸 Spanish Required
🕒 April 21
Travel Technology Manager responsible for assessing incidents and implementing solutions at BCD Travel. Collaborating across teams to enhance customer-facing technology implementations in the corporate travel industry.
